Together, we will
#EmergeStronger
– Thanx COVID-19 resources and insights
available here
close
Request a demo
Customers
How it works
Features
Insights
Loyalty
Campaigns
Feedback
Reporting
Online Ordering
Benefits
Learn
Emerge Stronger
Restaurant Playbook
Retail Playbook
Food Fighters Podcast
Academy
Restaurant Marketing
Resources
Inspiration
Blog
Case Studies
Guides
Webinars
Infographics
Videos
Company
About us
Press
Events
Careers
Contact
Refer a merchant
For Consumers
Get Thanx
Support and FAQs
Connect
LinkedIn
Twitter
Facebook
Instagram
Thanx, Inc. 180 Redwood Street, Suite 200 San Francisco, California 94102.
1.888.233.1939
Menu
Customers
How it works
Features
Insights
Loyalty
Campaigns
Feedback
Reporting
Online Ordering
Benefits
Learn
Emerge Stronger
Restaurant Playbook
Retail Playbook
Food Fighters Podcast
Academy
Restaurant Marketing
Resources
Inspiration
Blog
Case Studies
Guides
Webinars
Infographics
Videos
Log In
Request a demo
Resources
Blog
Search Resources
Blog
Guides
Webinars
Case Studies
Infographics
Videos
Thanx customer engagement blog.
Show all
Building Loyalty
Company
COVID-19
Customer engagement
Customer Loyalty
Customers
Data
Insights
New features
Trends
Viewing:
Filter resources by category
Building Loyalty
Company
COVID-19
Customer engagement
Customer Loyalty
Customers
Data
Insights
New features
Trends
Clear
April 9, 2020
Announcing support for curbside service and banner alerts in web ordering
See Post
March 17, 2020
14 Coronavirus Survival Strategies for Restaurants
See Post
December 12, 2019
Drive direct online ordering revenue with turnkey web ordering
See Post
November 20, 2019
Thanx announces Personalized Winback powered by Machine Learning
See Post
October 15, 2019
Thanx and Toast Make Personalized Guest Engagement Even Better
See Post
October 3, 2019
9 Top Strategies for Driving Restaurant Guests to Order Direct
See Post
September 16, 2019
Thanx announces new sign-up flow to delight customers and increase data capture
See Post
August 8, 2019
Thanx announces Yiftee partnership to help restaurants and retailers grow online sales
See Post
August 5, 2019
7 tips on search engine optimization for restaurants
See Post
June 18, 2019
How Technology Is Transforming Customer Experiences
See Post
June 11, 2019
4 Ways to Use Data to Delight and Engage Customers
See Post
June 5, 2019
5 Essentials for Building a Loyal Customer Base
See Post
May 29, 2019
How to Own Your Customer Data
See Post
May 14, 2019
Drive Unlimited Subscriptions with Thanx Campaigns for Car Wash
See Post
May 8, 2019
How To Acquire a More Valuable Customer
See Post
April 29, 2019
5 Customer Retention Tips to Use Right Now
See Post
April 22, 2019
4 Customer Acquisition Ideas You May Not Have Tried
See Post
April 17, 2019
Thanx Announces Best-in-Class Native Online Ordering for Restaurants
See Post
April 8, 2019
Hot Tips to Beat Seasonal Car Wash Slumps
See Post
March 11, 2019
Why Monthly Unlimited Plans Are Good for Your Car Wash
See Post
March 5, 2019
Surprise and Delight Loyalty Brings Flexibility to Rewarding Customers
See Post
March 4, 2019
Reimagining Customer Relationships
See Post
February 26, 2019
Why Brick and Mortar Businesses Must Embrace Technology
See Post
February 25, 2019
4 Eatertainment Trends That Get Customers in the Door
See Post
February 18, 2019
Use Multi-Channel Communication to Engage Customers
See Post
February 14, 2019
5 Customer Engagement Campaigns We Love
See Post
February 13, 2019
5 Effective Methods to Increase Same-Store-Sales
See Post
February 5, 2019
How to Increase the Lifetime Value of Customers
See Post
January 28, 2019
How to Capture Real-Time Customer Satisfaction
See Post
January 23, 2019
3 Ways to Build Profitable Customer Relationships
See Post
January 21, 2019
Know Your Customers Better with Insights
See Post
January 15, 2019
The Future for Restaurants in an On-Demand World: Webinar Recap
See Post
January 14, 2019
How to Combat Declining Restaurant Traffic
See Post
January 7, 2019
5 Things to Look for in a Customer Engagement Platform
See Post
December 18, 2018
Using Google Reviews to Drive Traffic to Your New Location
See Post
December 17, 2018
23 Customer Engagement Statistics
See Post
December 10, 2018
5 Digital Customer Engagement Tactics That Increase Revenue
See Post
December 4, 2018
5 Excellent Customer Engagement Examples to Emulate
See Post
November 28, 2018
Customer Engagement Strategies and Tips from the Pros
See Post
November 27, 2018
How to Go from Unknown to Personal Customer Relationships
See Post
November 19, 2018
Target Customers with Location-Based Campaigns
See Post
November 13, 2018
3 Steps to Simplify Your Marketing Tech Stack
See Post
November 9, 2018
What is the Definition of Customer Engagement?
See Post
October 29, 2018
How EVO Entertainment Uses Feedback to Engage Their Best Customers
See Post
October 24, 2018
How Control Groups Help Measure Marketing Campaign Impact
See Post
October 15, 2018
Zips Car Wash Builds Engaging Customer Relationships Using Thanx
See Post
October 10, 2018
6 Digital Marketing Resources for Car Washes
See Post
October 2, 2018
Customer Engagement Done Right: Introducing Thanx Campaigns
See Post
September 24, 2018
How to Use Customer Engagement to Support a New Store Opening
See Post
September 17, 2018
Customer Engagement Metrics 101
See Post
September 13, 2018
How Customer Engagement and Retention Go Hand in Hand
See Post
September 10, 2018
4 Customer Engagement Strategies You Need to Know
See Post
September 6, 2018
How to Increase Average Check Size Using Birthday Rewards
See Post
September 5, 2018
How More Satisfied Employees Lead to Better Customer Engagement
See Post
August 29, 2018
4 Ways to Use Data to Understand Your Customers
See Post
August 27, 2018
8 Digital Marketing Resources for Convenience Stores
See Post
August 22, 2018
3 Ways to Leverage POS and Customer Data to Drive Loyalty
See Post
August 20, 2018
5 Ways C-Stores Can Go from Transactions to Customer Engagement
See Post
August 15, 2018
31 Customer Engagement Statistics for Every Business Owner
See Post
August 14, 2018
Boost Customer Engagement and Retention with Loyalty Tiers
See Post
August 13, 2018
How to Measure the Impact of Your Email Marketing in Revenue, Not Opens and Clicks
See Post
August 8, 2018
How to Use Data to Get More Customers During Slow Times
See Post
August 1, 2018
The 3 Types of Customers You Should Know
See Post
July 31, 2018
How Wawa Gets Customers from the Pump to the C-Store
See Post
July 30, 2018
5 Signs You Have a Lame Customer Loyalty Program
See Post
July 25, 2018
4 Ways Customer Engagement Can Fuel C-Store Growth
See Post
July 23, 2018
5 Customer Engagement Best Practices That Drive Results
See Post
July 18, 2018
The ROI Impact of Winback Campaigns
See Post
July 16, 2018
Four Challenges of Convenience Store Customer Engagement and Loyalty
See Post
July 11, 2018
Why VIPs Matter To Your Business
See Post
July 9, 2018
Customer Engagement and Loyalty Dos and Don’ts
See Post
July 2, 2018
How to Power Customer Referrals for Your Business
See Post
June 27, 2018
Cross-Channel Customer Engagement for Offline Businesses
See Post
June 25, 2018
The Homestretch Effect and How it Impacts Revenue
See Post
June 20, 2018
5 Ways to Win Back Lost Customers
See Post
June 18, 2018
Why One-Size-Fits-All Customer Engagement Fits None
See Post
June 12, 2018
How Sgt. Clean’s Washes up Customer Loyalty
See Post
June 6, 2018
How to Break Free from Your POS System and Get Robust Customer Data
See Post
June 4, 2018
The Overspend Effect and What It Means to Your Bottom Line
See Post
May 21, 2018
Integrated Loyalty and Email Powers Robust Customer Engagement
See Post
May 20, 2018
App-less Consumer Loyalty is Now a Thing
See Post
May 19, 2018
Is Delivery Costing You Your Customers and Margins?
See Post
May 18, 2018
Targeted Campaigns Move Marketing from Generic to Personalized Effortlessly
See Post
May 17, 2018
How Garcia’s Loyal Customers Are Driving Business Forward
See Post
May 15, 2018
The Beginner’s Guide to Customer Engagement and Loyalty
See Post
May 13, 2018
Why Mobile Payments Are on the Rise
See Post
May 7, 2018
How to Stop Blasting Your Customers and Start Marketing Smarter
See Post
May 2, 2018
3 Things You Can Learn From Customer Sentiment
See Post
April 30, 2018
5 Things You Didn’t Know You Could Do with Thanx
See Post
April 26, 2018
How to Communicate Customer Loyalty Program Changes
See Post
April 24, 2018
5 Ways to Acquire New Customer Loyalty Program Members
See Post
April 18, 2018
How to Bounce Back from Customer Loyalty Program Buyer’s Remorse
See Post
April 16, 2018
3 Ways to Re-Engage Your Customers
See Post
April 12, 2018
5 Customer Loyalty Trends You Need to Know
See Post
April 9, 2018
The ABCs of Customer Loyalty
See Post
April 4, 2018
How to Successfully Launch a Customer Loyalty Program: A Timeline
See Post
April 2, 2018
30 Customer Loyalty Stats You Need to Know
See Post
March 28, 2018
The Art of the Reward
See Post
March 22, 2018
4 Ways to Reward Your Ideal Restaurant Goers Based on Data
See Post
March 19, 2018
Why Data-Driven Relationships are Key to Happy Customers
See Post
March 16, 2018
Replying to Customer Feedback Grows Revenue +22%
See Post
March 15, 2018
Solving the Challenges of Data-Driven Marketing
See Post
March 2, 2018
An ROI Model for Restaurant Foot Traffic
See Post
October 31, 2017
Thanx v2.0: Enabling Offline Merchants to Become Data-Driven
Read More from the CEO
October 26, 2017
5 Tips to Extend Your Customer Service on Social Media
SEE POST
October 24, 2017
The Power of Customer Data for a Small Business
SEE CASE STUDY
October 23, 2017
Thanx Launches v2.0 — Loyalty Reimagined
READ PRESS RELEASE
October 6, 2017
Customer Loyalty Buyers Guide
SEE GUIDE
October 5, 2017
The Race for Customer Loyalty
SEE POST
October 5, 2017
The Ultimate Guide to Customer Loyalty in 2017
GET THE GUIDE
October 5, 2017
Building Customer Loyalty
SEE POST
September 29, 2017
Building Loyalty for Car Washes
SEE POST
September 21, 2017
Restaurants are suffering. Data can save them.
See Post
September 19, 2017
Consumer Loyalty: 2017 Survey Results
See Post
September 11, 2017
How to Win New Customers with Your Loyalty Program
See Post
September 9, 2017
How to Avoid the 3 Most Expensive Customer Loyalty Program Mistakes
See Post
September 8, 2017
VIP Programs with Thanx: Reward your top customers automatically
See Post
September 8, 2017
Here’s Why All Salons Need a Customer Loyalty Program
See Post
September 8, 2017
Revenue Weighted Net Promoter Score
See Post
September 8, 2017
Thanx Exclusive Deals: Sell goods and services from within your loyalty app
See Post
September 8, 2017
3 Reasons Happy First-Time Visitors Don’t Become Repeat Customers
See Post
July 26, 2017
Building Customer Loyalty in 5 Simple Steps: Presentation Recap
See Post
July 11, 2017
Apple Pay + Thanx: Seamless Customer Experience
SEE POST
July 10, 2017
Thanx Poised for Growth With New Office in Denver
See Post
June 21, 2017
How Your Loyalty Program is Hurting Your VIP customers
See Post
June 16, 2017
Choosing a Loyalty Program: Why Customer Loyalty Matters for C-Stores
See Post
June 9, 2017
Choosing a Loyalty Program: How Home Run Inn Found Perfect Fit
See Post
May 23, 2017
Interview with Thanx at National Restaurant Association
See Post
April 25, 2017
Push Notifications vs. Email: What’s better for reaching customers?
See Post
April 24, 2017
Guide to Choosing a Customer Loyalty Platform for Your Restaurant
See Post
April 21, 2017
Dining in Is Dying Because Delivery Is Killing It
See Post
April 20, 2017
What a Great Loyalty Program Can Teach You About Your Customers
See Post
April 19, 2017
Top Ways to Get More Customers In Your Loyalty Program
See Post
April 6, 2017
How Offline Retailers Can Fight Amazon
See Post
April 4, 2017
The Car Wash Show: Loyalty Panel
See Post
February 27, 2017
How C-Stores Can Fight Competition
See Post
February 20, 2017
4 Ways Convenience Stores Are Failing at Customer Loyalty
See Post
February 15, 2017
The Franchise Marketing Challenge
See Post
February 13, 2017
Why Customer Satisfaction Surveys are the Pulse of Your Business
See Post
February 1, 2017
Announcing: Net Promoter Score Upgrade!
See Post
January 18, 2017
How to Choose a Customer Loyalty Program
See Post
January 4, 2017
The 2017 Thanx Awards
See Post
December 23, 2016
Building a Restaurant Culture Around Loyalty
See Post
December 16, 2016
5 Steps to Building a Customer Loyalty Program That Drives Revenue
See Post
December 8, 2016
Thanx Announces $17.1 million in Series B Funding
See Post
October 15, 2016
The Seven Deadly Sins of Loyalty Marketing
See Post
October 12, 2016
How to Build True Customer Loyalty
See Post
September 27, 2016
Why Mobile is Not a “Check-the-Box” Initiative — FSTEC 2016
See Post
September 26, 2016
FSTEC 2016: Day 1 Highlights
See Post
September 13, 2016
What Brick and Mortar Business Can Learn from SaaS Success
See Post
September 9, 2016
Loyalty program best practices: Take a hint from behavioral psychology
See Post
August 31, 2016
Why 5 million people signed up for DD Perks loyalty program
See Post
August 25, 2016
The Popularity Problem: How to Handle Increased Store Traffic
See Post
August 23, 2016
How great customer loyalty programs stand out from the rest
See Post
August 5, 2016
How Consumers Actually Use Customer Loyalty Programs
See Post
July 20, 2016
Two ways to maximize ROI from your customer loyalty program
See Post
July 15, 2016
The past, present, and future of loyalty marketing
See Post
July 14, 2016
Gotta Catch ‘Em All: Businesses can profit from Pokémon GO traffic long-term
See Post
July 6, 2016
Checklist: Is your customer loyalty program working?
See Post
June 28, 2016
Why Chipotle’s rewards program won’t fix their customer loyalty problem
See Post
June 22, 2016
How businesses can fix bad Yelp reviews
See Post
June 10, 2016
How to Supercharge Your Loyalty Program Sign-ups
See Post
June 2, 2016
Mobile Loyalty Programs + The Silent Guest
See Post
May 12, 2016
4 Car Wash Marketing Strategies That Work
SEE POST
May 6, 2016
How a loyalty program can double as viral marketing campaign
See Post
May 3, 2016
Dewey’s Pizza: Building a Rewards Program with Thanx
See Post
April 11, 2016
Restaurant Leadership Conference Key Takeaways
See Post
April 5, 2016
Branded Apps by Thanx: Revolutionizing the Loyalty Card App
See Post
March 28, 2016
Starbucks’ Loyalty Program Makes Huge Changes
See Post
March 22, 2016
Why the Strongest Brands Have Great Customer Retention Programs
See Post
March 14, 2016
Customer Referral Programs, Made Effortless with Thanxgiving
See Post
March 10, 2016
Zip Code Marketing Research Makes Money for Small Businesses
See Post
March 8, 2016
Why The Chipotle Loyalty Program Isn’t Working
SEE POST
February 9, 2016
Car Wash Customer Engagement with Jimmy Starnes, Wash Me Fast
See Post
January 25, 2016
The Car Wash Project Management Triangle
See Post
January 18, 2016
Where Customer Loyalty Stands Today
See Post
January 7, 2016
5 Ways to Get More Customers Into Your Loyalty Program
See Post
January 2, 2016
New Year’s Resolution — Let’s Fix Acquisition Marketing
See Post
December 30, 2015
The 2016 Thanx Awards
See Post
December 28, 2015
Fine Dining Strategies for the New Year
See Post
December 20, 2015
Job Shadow Shows Why Culture Matters For Silicon Valley Companies
See Post
November 23, 2015
Improving Customer Satisfaction — Maura Feingold
See Post
November 18, 2015
Improving Customer Loyalty — CEO Leslie Silverglide
See Post
November 5, 2015
The Future Of Mobile App Marketing — Keynote Speech
See Post
November 2, 2015
Restaurants Win With Net Promoter: Bain Study
See Post
October 19, 2015
Tokenization – Your Credit Card’s Best Friend
See Post
September 9, 2015
Apple Wallet & Loyalty
See Post
August 22, 2015
Why Mobile Slays Traditional Marketing Channels
See Post
August 17, 2015
Car Wash Signs Work Well — But Only When Done Right
See Post
August 12, 2015
Top Car Wash Tips To Get Customers’ Engines Revving
See Post
August 9, 2015
Card-Linked Offers Technology: Growing with Momentum
See Post
August 8, 2015
Customer Relationship Marketing Fuels Shenaniganz Growth
See Post
July 23, 2015
Talking Loyalty Apps at MobileBeat
See Post
July 16, 2015
6 Ways to Get Millennials to Your Car Wash
See Post
July 13, 2015
Go Inside The App Design Mind: Thanx v3.0 Is Here
See Post
July 10, 2015
Fine Dining Marketing Requires Good Data
See Post
July 7, 2015
Solving The Car Wash Industry’s 5 Biggest Challenges
See Post
June 29, 2015
Apple Pay and Loyalty
See Post
June 25, 2015
How You Can Win with the Sharing Economy
See Post
June 22, 2015
Starbucks Name? A Brand Loyalty Program at Its Finest!
See Post
June 18, 2015
The Recipe for Marketing Gluten-Free Foods
See Post
June 2, 2015
5 Keys to Building Awesome Apps
See Post
May 18, 2015
Improve Customer Satisfaction Using New Incentives
See Post
May 11, 2015
VIP Marketing Solutions Increase Sales 40%
See Post
May 11, 2015
Customer Engagement Strategies: A Recap
See Post
March 27, 2015
Top 10 Pizza Marketing Strategies You’re Not Using
See Post
March 19, 2015
How To Get Better Email Marketing Results
See Post
March 17, 2015
What is a Good Net Promoter Score?
See Post
March 12, 2015
The Current State Of Customer Engagement Strategies
See Post
February 24, 2015
The Dunkin’ Donuts Customer Loyalty Program: 3 Key Takeaways
See Post
February 9, 2015
Does My Customer Rewards Program Actually Work?
See Post
January 23, 2015
Can Your Multi-Location Business Answer These Seven Questions?
See Post
January 20, 2015
What I Learned From Launching a New Customer Retention Program
See Post
January 19, 2015
Winback. It’s What’s for Customer Retention
See Post
January 12, 2015
Case Study: Mixt Greens Gets Rid of Plastic Cards to Improve Retention
See Post
January 2, 2015
This Expert Analysis Of Customer Loyalty Sets The Stage For 2015
See Post
December 30, 2014
The Must Know Retention Marketing Stats For 2015
See Post
December 22, 2014
3 Ways to Improve a Restaurant Loyalty Program
See Post
December 15, 2014
New Study: Restaurant Revenue Down 45% During Holiday Season
See Post
December 12, 2014
Branded App For Customer Loyalty – Good Idea or Bad Idea?
See Post
December 8, 2014
When Should I Launch a Customer Loyalty Program?
See Post
December 5, 2014
Case Study: How Showmars Used Loyalty Rewards To Increase Revenue
See Post
December 2, 2014
The Whole Foods Loyalty Program: 4 Key Takeaways
See Post
November 25, 2014
Proprietary Data for Brick-And-Mortar Businesses
See Post
November 18, 2014
Why Customer Retention Marketing
See Post
November 13, 2014
How Brick-and-Mortar Stores Can Win
See Post
November 13, 2014
How To Evaluate Customer Loyalty Software
See Post
Load more
Together, we will #EmergeStronger – Thanx COVID-19 resources and insights available here
