Creative Inspiration

by CHLOE. is an authentic brand who often uses their direct communication channels to make it clear where they stand. Whether that’s via email, or their custom app which they can use to distribute relevant rewards for loyalty members. From Thanx CEO, Zach, “GREAT use case for using loyalty in unique ways.”

PINCHO saw a ~4.5x increase in average daily purchases when they ran this BOGO campaign.

From Thanx Senior Customer Success Manager, Mackenzie: “Urbane Cafe did a really great job at announcing their loyalty program transition to customers to set proper expectations!”

Nick’s Pizza & Pub created a fun contest where guests could get creative with decorating their pizza boxes.

Thanx merchant, PINCHO, has a consistently strong focus on authenticity. And being true to themselves, they made the tough call to not yet open their locations for in-store dining. Their CEO Otto Othman (featured in a recent Food Fighters episode) relayed this message personally to their guests in this email.

A targeted campaign sent to customers who frequent the locations that are reopening.

From Tricia, our Head of Customer Success: “An ‘opening location’ email which targets ‘locals’, meaning this is a targeted campaign to customers who’ve made purchases at this property or surrounding properties. Much better than an email blast to all!”

• Customer: True Food Kitchen
• Details: In this email campaign, Thanx merchant True Food Kitchen promotes their owned online ordering experience with a strong incentive.

An inspiring campaign: professional, personal, actionable, nice graphics and the concept of a fund raising bar is innovative. Starbird’s campaign is a thoughtful way to engage the community and make people want to donate more.

Great example of testing homegrown delivery and also A/B testing neighborhoods.

Creative branding that shows a personality, acknowledges the circumstances, but still tries to brighten peoples’ days.

Great to see self-powered delivery via phone orders.

Interesting way to promote Thanx Exclusive Deals.

This is a great example of marketing by caring about community first.

Changing rewards program to so that guests can earn rewards faster.

App orders result in fewer cards/cash.

Newly available alcohol pickup.

Aggressive gift card incentives to bounce back customers.

Aggressive approach to discounting for community.

Good example of a personal note to guests.