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Resources: insights and best practices
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Company
Customer Loyalty
Customer retention
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April 26, 2018
How to Communicate Changes to Your Customer Loyalty Program
See Post
April 24, 2018
5 Ways to Acquire New Members of Your Customer Loyalty Program
See Post
April 18, 2018
How to Bounce Back from Customer Loyalty Program Buyer’s Remorse
See Post
April 16, 2018
3 Ways to Re-Engage Your Customers
See Post
April 12, 2018
5 Customer Loyalty Trends You Need to Know
See Post
April 9, 2018
The ABCs of Customer Loyalty
See Post
April 4, 2018
How to Successfully Launch a Customer Loyalty Program: A Timeline
See Post
April 2, 2018
30 Customer Loyalty Stats You Need to Know
See Post
March 28, 2018
The Art of the Reward
See Post
March 26, 2018
Pinthouse Pizza Increases Revenue 18% by Rewarding Their Best Customers
See Post
March 16, 2018
Replying to Customer Feedback Grows Revenue +22%
See Post
March 22, 2018
4 Ways to Reward Your Ideal Restaurant Goers Based on Data
See Post
March 19, 2018
Why Data-Driven Relationships are Key to Happy Customers
See Post
March 15, 2018
Solving the Challenges of Data-Driven Marketing
See Post
March 13, 2018
9 Ways to Increase Foot Traffic to Your Restaurant
See Post
March 2, 2018
An ROI Model for Restaurant Foot Traffic
See Post
October 31, 2017
Thanx v2.0: Enabling Offline Merchants to Become Data-Driven
Read More from the CEO
October 26, 2017
5 Tips to Extend Your Customer Service on Social Media
SEE POST
October 24, 2017
The Power of Customer Data for a Small Business
SEE CASE STUDY
October 23, 2017
Thanx Launches v2.0 — Loyalty Reimagined
READ PRESS RELEASE
October 6, 2017
Customer Loyalty Buyers Guide
SEE GUIDE
October 5, 2017
The Race for Customer Loyalty
SEE POST
October 5, 2017
The Ultimate Guide to Customer Loyalty in 2017
GET THE GUIDE
October 5, 2017
Building Customer Loyalty
SEE POST
September 29, 2017
Building Loyalty for Car Washes
SEE POST
September 21, 2017
Restaurants are suffering. Data can save them.
See Post
September 19, 2017
Consumer Loyalty: 2017 Survey Results
See Post
September 11, 2017
How to Win New Customers with Your Loyalty Program
See Post
September 9, 2017
The 3 Most Expensive Customer Loyalty Program Mistakes
See Post
September 8, 2017
VIP Programs with Thanx: Reward your top customers automatically
See Post
September 8, 2017
Here’s Why All Salons Need a Customer Loyalty Program
See Post
September 8, 2017
Revenue Weighted NPS
See Post
September 8, 2017
Thanx Exclusive Deals: Sell goods and services from within your loyalty app
See Post
September 8, 2017
3 Reasons Happy First-Time Visitors Don’t Become Repeat Customers
See Post
September 6, 2017
Buffalo Wild Wings’ Customer Loyalty Program: 3 Key Takeaways
See Post
July 26, 2017
Building Customer Loyalty in 5 Simple Steps: Presentation Recap
See Post
July 11, 2017
Apple Pay + Thanx: Seamless Customer Experience
SEE POST
July 10, 2017
Thanx Poised for Growth With New Office in Denver
See Post
June 21, 2017
How your loyalty program is hurting your VIP customers
See Post
June 16, 2017
Choosing a Loyalty Program: Why Loyalty Matters for C-Stores
See Post
June 9, 2017
Choosing a Loyalty Program: How Home Run Inn found a perfect fit
See Post
May 23, 2017
Interview with Thanx at NRA
See Post
April 25, 2017
Push Notifications vs. Email: What’s better for reaching customers?
See Post
April 24, 2017
Guide to Restaurant Loyalty Technology — How to choose a loyalty program
See Post
April 21, 2017
Dining in is dying because delivery is killing it
See Post
April 20, 2017
What A Great Loyalty Program Can Teach You About Your Customers
See Post
April 19, 2017
Top Ways to Get More Customers In Your Loyalty Program
See Post
April 6, 2017
How Offline Retailers Can Fight Amazon
See Post
April 4, 2017
The Car Wash Show: Loyalty Panel
See Post
March 24, 2017
Five Pizza Marketing Strategies for 2017 and Beyond
See Post
February 27, 2017
How C-Stores Can Fight Competition (and win)
See Post
February 21, 2017
Ultimate Guide to Customer Loyalty in 2017
See Post
February 20, 2017
4 Ways Convenience Stores Are Failing at Customer Loyalty
See Post
February 15, 2017
The Franchise Marketing Challenge
See Post
February 13, 2017
Why Customer Satisfaction Surveys are the Pulse of Your Business
See Post
February 1, 2017
Announcing: Net Promoter Score Upgrade!
See Post
January 18, 2017
How to Choose a Customer Loyalty Program
See Post
January 4, 2017
The 2017 Thanx Awards
See Post
January 1, 2017
What is Thanx?
SEE VIDEO
December 23, 2016
Building a Restaurant Culture Around Loyalty
See Post
December 16, 2016
Five Steps to Building a Loyalty Program that Drives Revenue
See Post
December 8, 2016
Thanx Announces $17.1 million in Series B Funding
See Post
October 15, 2016
The Seven Deadly Sins of Loyalty Marketing
See Post
October 12, 2016
How to build true customer loyalty (hint: it takes more than just discounts)
See Post
September 27, 2016
Why Mobile is Not a “Check-the-Box” Initiative — FSTEC 2016
See Post
September 26, 2016
FSTEC 2016: Day 1 Highlights
See Post
September 13, 2016
What Brick and Mortar Business Can Learn from SaaS Success
See Post
September 9, 2016
Loyalty program best practices: Take a hint from behavioral psychology
See Post
September 7, 2016
How Fine Dining Can Beat Fast & Cheap
See Post
August 31, 2016
Why 5 million people signed up for DD Perks loyalty program
See Post
August 25, 2016
The Popularity Problem: How to handle increased store traffic
See Post
August 23, 2016
How great customer loyalty programs stand out from the rest
See Post
August 5, 2016
How Consumers Actually Use Loyalty Programs
See Post
July 20, 2016
Profitability Hacks: Two ways to maximize ROI from your loyalty program
See Post
July 15, 2016
The past, present, and future of loyalty marketing
See Post
July 14, 2016
Gotta Catch ‘Em All: Businesses can profit from Pokémon GO traffic long-term
See Post
July 6, 2016
Checklist: Is your customer loyalty program working?
See Post
June 28, 2016
Why Chipotle’s rewards program won’t fix their customer loyalty problem
See Post
June 22, 2016
How businesses can fix (and prevent!) bad Yelp reviews
See Post
June 10, 2016
How to Supercharge Your Loyalty Program Sign-ups
See Post
June 2, 2016
Mobile Loyalty Programs + The Silent Guest
See Post
May 18, 2016
The 3 Most Expensive Customer Loyalty Program Mistakes
See Post
May 12, 2016
4 Car Wash Marketing Strategies That Work
SEE POST
May 6, 2016
How a loyalty program can double as viral marketing campaign
See Post
May 3, 2016
Dewey’s Pizza: Building a Rewards Program with Thanx
See Post
April 11, 2016
Restaurant Leadership Conference Key Takeaways
See Post
April 5, 2016
Branded Apps by Thanx: Revolutionizing the Loyalty Card App
See Post
March 28, 2016
Starbucks’ Loyalty Program Makes Huge Changes
See Post
March 22, 2016
Why the Strongest Brands Have Great Customer Retention Programs
See Post
March 14, 2016
Customer Referral Programs, Made Effortless with Thanxgiving
See Post
March 10, 2016
Zip Code Marketing Research Makes Money for Small Businesses
See Post
March 8, 2016
Why The Chipotle Loyalty Program Isn’t Working
SEE POST
February 9, 2016
Car Wash Customer Engagement with Jimmy Starnes, Wash Me Fast
See Post
January 25, 2016
The Car Wash Project Management Triangle
See Post
January 18, 2016
Where “Customer Loyalty” Stands Today
See Post
January 7, 2016
5 Simple Ways to Get More Customers In Your Loyalty Program
See Post
January 2, 2016
New Year’s Resolution — Let’s Fix Acquisition Marketing
See Post
December 30, 2015
The 2016 Thanx Awards
See Post
December 28, 2015
Fine Dining Strategies for the New Year
See Post
December 20, 2015
Job Shadow Shows Why Culture Matters For Silicon Valley Companies
See Post
November 23, 2015
Improving Customer Satisfaction — Maura Feingold
See Post
November 18, 2015
Improving Customer Loyalty — CEO Leslie Silverglide
See Post
November 9, 2015
Case Study Examples – Videos Analyzing Loyalty Marketing
See Post
November 5, 2015
The Future Of Mobile App Marketing — Keynote Speech
See Post
November 2, 2015
Restaurants Win With Net Promoter: Bain Study
See Post
October 19, 2015
Tokenization – Your Credit Card’s Best Friend
See Post
September 9, 2015
Apple Wallet | Loyalty
See Post
August 22, 2015
Why Mobile Slays Traditional Marketing Channels
See Post
August 17, 2015
Car Wash Signs Work Well — But Only When Done Right
See Post
August 12, 2015
Top Car Wash Tips To Get Customers’ Engines Revving
See Post
August 9, 2015
Card-Linked Offers Technology: Growing WITH Momentum
See Post
August 8, 2015
Customer Relationship Marketing Fuels Shenaniganz Growth
See Post
July 23, 2015
Talking Loyalty Apps at MobileBeat
See Post
July 21, 2015
Invest In Your Feet- The Top 5 Footwear Industry Trends
See Post
July 16, 2015
6 Ways to Get Millennials to Your Car Wash
See Post
July 13, 2015
Go Inside The App Design Mind: Thanx v3.0 Is Here
See Post
July 10, 2015
Fine Dining Marketing Requires Good Data
See Post
July 7, 2015
Solving The Car Wash Industry’s 5 Biggest Challenges
See Post
June 29, 2015
Apple Pay and Loyalty
See Post
June 25, 2015
How You Can Win with the Sharing Economy
See Post
June 22, 2015
Starbucks Name? A Brand Loyalty Program at Its Finest!
See Post
June 18, 2015
The Recipe for Marketing Gluten-Free Foods
See Post
June 2, 2015
5 Keys to Building Awesome Apps
See Post
May 18, 2015
Need Ways To Improve Customer Satisfaction? Use New Incentives
See Post
May 11, 2015
VIP Marketing Solutions Increase Sales 40%
See Post
May 11, 2015
The Current State Of Customer Engagement Strategies
See Post
May 2, 2015
How Thanx Helps Make More Dough for Pizza Restaurants
See Post
April 2, 2015
Top 10 Pizza Marketing Strategies You’re Not Using – Part 2
See Post
March 27, 2015
Top 10 Pizza Marketing Strategies You’re Not Using
See Post
March 19, 2015
Here’s How To Get Better Email Marketing Results
See Post
March 17, 2015
What is a Good Net Promoter Score?
See Post
March 12, 2015
The Current State Of Customer Engagement Strategies
See Post
February 24, 2015
The Dunkin’ Donuts Loyalty Program: 3 Key Takeaways
See Post
February 9, 2015
Does My Customer Rewards Program Actually Work?
See Post
January 29, 2015
#DidYouKnow: 70% of Retail and Restaurant Customers Visit Only Once
See Post
January 23, 2015
Can Your Multi-Location Business Answer These Seven Questions?
See Post
January 20, 2015
What I Learned From Launching A New Customer Retention Program
See Post
January 19, 2015
Winback. It’s What’s for Customer Retention.
See Post
January 12, 2015
Case Study: Mixt Greens Gets Rid of Plastic Cards to Improve Retention
See Post
January 2, 2015
This Expert Analysis Of Customer Loyalty Sets The Stage For 2015
See Post
December 31, 2014
The 2015 Inaugural Thanx Awards
See Post
December 30, 2014
The Must Know Retention Marketing Stats For 2015
See Post
December 22, 2014
3 Ways To Improve A Restaurant Loyalty Program
See Post
December 15, 2014
New Study: Restaurant Revenue Down 45% During Holiday Season
See Post
December 12, 2014
Branded App For Customer Loyalty – Good Idea or Bad Idea?
See Post
December 8, 2014
When Should I Launch a Loyalty Program?
See Post
December 5, 2014
Case Study: How Showmars Used Loyalty Rewards To Increase Revenue
See Post
December 2, 2014
The Whole Foods Loyalty Program: 4 Key Takeaways
See Post
November 25, 2014
Proprietary Data for Brick-And-Mortar Businesses
See Post
November 18, 2014
Why Customer Retention Marketing
See Post
November 13, 2014
How Brick-and-Mortar Stores Can Win
See Post
November 13, 2014
How To Evaluate Customer Loyalty Software
See Post
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