Our core behaviors
We credit our success to our cultural “core behaviors”
which despite the cliché, we actually truly embody:
Thanx is the guest engagement and retention platform helping physical retailers become more digitally agile. Through best-in-class digital purchasing and proprietary integrations with credit card networks (e.g. Visa), the Thanx platform effortlessly captures and activates retail data at scale, allowing physical retailers to more meaningfully engage with their customers.
Empowered with a deep understanding of customer behavior across the entire journey, brands are able to personalize guest engagement and improve their relevance and agility in an increasingly digital future. We obsess over our product, continually seeking to understand our customers, gather their feedback, and improve our technology to make their lives better.
We set lofty goals for ourselves, and we’ve assembled a team of powerhouse do’ers to help us grow and thrive. We’re looking for hard-working, imaginative, passionate, collaborative people who come to work ready to make an impact and help our merchants delight their customers and grow customer lifetime value.
Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Join us on this journey.
“There are various things that make Thanx a great place to work: the mission we have to help restaurants get access to cutting-edge technologies, transparent and appreciative leadership, and many opportunities for personal growth. Thanx is truly a place for A-players, which helps make constantly bringing my A-game into a habit.”
“Two things I love about Thanx are the values upheld by the company, and the opportunities for personal growth. I’ve rarely seen a company lead with such transparency and integrity, and put so much emphasis on nurturing growth from within. With a strong emphasis on a culture of gratitude, I feel acknowledged and appreciated for the work I do, and get to experience the impact of my work on a daily basis.”
“Thanx is a powerful product backed by amazing people and that’s why I wanted to be a part of it. Thanx is leading innovation in the industry and our team is driving those exciting changes. I am proud to work with a diverse group of people who bring their ideas together every day.”
We credit our success to our cultural “core behaviors”
which despite the cliché, we actually truly embody:
We are driven by a Wildly Important Goal to grow customer lifetime value for our customers. While we recognize and reward individual contributions, we believe collective success surpasses individual achievement. We believe in “all-hands- deckˮ and happily make sacrifices to help customers and teammates without hesitation — personally or professionally.
We prioritize effective remote collaboration, expecting steadfast focus in video meetings from ourselves and our peers as if we were in the same room. Without the benefit of physical collocation, we over-communicate, avoid making assumptions, and rely on self-discipline, self-motivation, and self-management in our pursuit of shared excellence.
Unique work and life experiences yield the best solutions. We encourage and actively solicit opinions and feedback; while we may challenge the thoughts or suggestions of peers, all contributors are treated with mutual respect. We “disagree and commitˮ, accountable to business outcomes for our customers as the ultimate measure of effective decision-making.
We attack problems head-on with resourcefulness, tenacity, and without fear of failure. We persistently seek solutions to overcome obstacles in our path, transforming them into opportunities for growth and achievement, but are always willing to seek guidance from others.
Genuine gratitude creates happiness. We see thoughtful appreciation as the cornerstone of trust, caring, and collaboration — among Thanx employees and between merchants and their customers.
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