SUCCESS SERVICES
We strive to be your best partner.
From implementation to ongoing optimization, our team is invested in your success — offering hands-on guidance and the managed support other platforms don’t, so you can grow guest frequency and profitability with confidence.
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testimonials
Hear from our customers
“We count on Thanx for more than outstanding guest engagement technology – they serve as a strategic adviser, a technology consultant, and a true partner in innovation.”
“Everyone at Thanx that we’ve worked with has been absolutely wonderful and we’re just so thrilled to be in this partnership with you all.”
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Our Success Services
Our implementation results
160+
The combined launch experience of our tenured implementation team.
90 days
Our average implementation takes 90 days, and many customers launch much faster.
75+
Transitions from legacy loyalty in the last three years, resulting in deep transition expertise.
Our customer results
223%
Average loyalty capture rate improvement in your first year after launching Thanx
5x
Average growth in engaged users in your first year after launch Thanx.
90%
Of new customers grow digital sales by 20% or more in year one on Thanx.
Let us handle front-line support.
<8 hour
Average ticket reply time
<22 hour
Average ticket resolution time
Optional
Managed support package
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