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Customer engagement and loyalty videos and webinars.

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  • Videos & Webinars
Stylized screenshot of a still frame from the Thanx Overview Video

Thanx Overview Video

See why Thanx is the #1 guest engagement platform for differentiated, on-brand incentives focused on access, exclusivity and personalization.

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Still frame from Dallas book signing event with Thanx

An Evening with Restaurant Industry Veterans

Watch as restaurant industry veterans and authors, Greg Creed and Meredith Sandland, share details about their best-selling books with the Dallas restaurant community.

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Thumbnail image for the Future of Restaurant Technology Thanx and NRN webinar from January 2023

The Future of Restaurant Technology: Why Data Portability Matters

Data portability is becoming more and more essential to modern day restaurants. Learn all about the subject in this webinar presented by Thanx and NRN.

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Still image of Thanx CEO Zach Goldstein speaking at Restaurant Spaces 2022

Zach Goldstein at Restaurant Spaces 2022 Recap

A quick recap video of Zach Goldstein’s talk from Restaurant Spaces 2022, on behalf of Thanx.

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Screenshot of a video of Zach Goldstein, from Thanx, presenting on stage at Restaurant Spaces 2022

Driving CLV Without Discounts: Insights from Thanx CEO & Co-Founder Zach | Restaurant Spaces 2022

Watch as Thanx CEO, Zach Goldstein, shares insights and strategies from his talk at the 2022 Restaurant Spaces event.

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Stylized screenshot from the Card-Linked Loyalty Overview video from Thanx

Credit Card Linked Loyalty Overview

Learn how credit card linked loyalty from Thanx delivers better data capture for superior marketing results.

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Screenshot from video of Zach Goldstein speaking at NRN Create 2022

Zach Goldstein at NRN’s CREATE 2022

  Watch Zach Goldstein as he shares why loyalty and non-discount reward strategies are the key for restaurants to protect margins and drive revenue today. Filmed at NRN’s CREATE 2022 Event.

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Screenshot from NRN "Tech Tracker: Loyalty gets an upgrade" video

NRN Tech Tracker: Loyalty gets an upgrade

NRN discusses how our merchant PINCHO created a hidden menu for their highest-spending loyalty customers.

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Screenshot from Thanx Automated A/B Testing Video

Thanx Automated A/B Testing

Our A/B testing feature makes testing and iterating easy. Now you can confidently test anything you want in order to improve ROI.

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Screenshot of video interview between Barbara Castiglia, MarketScale's "The Main Course" host, and Zach Goldstein, CEO of Thanx.

Loyalty Programs Should Maximize Customer Value Not Discounts

Join Barbara Castiglia, MarketScale’s “The Main Course” host, and Zach Goldstein, CEO of Thanx, as they discuss modern restaurant loyalty.

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Screenshot from RFIS 2022 highlight reel featuring Zach Goldstein from Thanx

Restaurant Franchise Innovation Summit 2022 Thanx Highlights

Highlights from the 2022 Restaurant Franchise Innovation Summit, featuring our CEO, Zach.

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Q+A Hidden Menu video thumbnail with headline text and a cut off image of Hidden Menu UI

Hidden Menu Q+A with Thanx’s Director of Product, Clare Vivarelli

Join our Director of Product, Clare Vivarelli, as she walks through some Q+A about our Hidden Menu feature.

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Nation's Restaurant News data image on the webinar topic of making data actionable; photo of woman's hand holding a mobile phone near a mobile POS

Making Loyalty Data Actionable

Want to learn how to make your loyalty data actionable? Watch the virtual event to learn how to get started.

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Cropped photo of Zach Goldstein speaking at Fast Casual Executive Summit in October of 2021

The Digital Flywheel Presentation

Thanx CEO + Founder, Zach Goldstein, speaks about The Digital Flywheel through the past, present, and future of the restaurant industry.

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Screenshot from NRN "Tech Tracker: Whole vegetables take centerstage at newly reimagined Beatnic" video

NRN Tech Tracker: Whole vegetables take centerstage at newly reimagined Beatnic

Thanx merchant, Beatnic, on their revamped menu and approach to loyalty.

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Loyalty 3.0 QSR Webinar Background

Discover the future of loyalty for leading quick-serve brands.

Watch as Thanx and leading QSR operators discuss the future of Loyalty for QSR brands in this free virtual event.

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Thanx Loyalty 3.0 Sneak Peek featured image

Thanx Loyalty 3.0 Sneak Peek

A sneak peek of Thanx’s upcoming Loyalty 3.0 platform with CPO Aaron Newton.

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The future of loyalty, abstract light tunnel breaking through the past of discounts and coupons

Say goodbye to generic discounts.

Explore innovative program designs, experiential and other, creative non-discount reward types, and get a sneak peek of Thanx’s new loyalty platform.

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Stylized screenshot from Thanx One-Click Content Management System video

One-Click Content Management System

With Thanx, you can manage your own content, saving your marketing team countless hours in back and forth conversations.

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Thanx Tabelside experience video thumbnail

Thanx Tableside Ordering

See how Tableside Ordering works with Thanx, featuring our merchant, Tocaya Organica.

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Rewards do not equal loyalty thumbnail image

Rewards ≠ Loyalty

Rewards do not equal loyalty, and in fact, too many rewards can cheapen your brand and burn through your bottom line. Time to rethink loyalty.

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Loyalty 3.0 virtual event highlight reel intro image with various logos

Thanx Loyalty 3.0 Webinar Highlights

A quick-hitting highlight reel of our Loyalty 3.0 webinar with Nation’s Restaurant News, featuring Thanx CEO & Co-Founder, Zach Goldstein.

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Toast SKU Integration Video thumbnail

Thanx SKU Integration with Toast

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Restaurant Revenue from Mobile feat. Tommy Bahama

Generating Restaurant Revenue from Mobile Featuring Tommy Bahama

Join Thanx to learn how to use mobile to engage your customers, incentivize transactions, and drive revenue at your restaurant.

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third-party delivery dangers

Customer Data and Retention in a Delivery-Driven World

For many restaurants facing stagnating traffic, third-party delivery (GrubHub, UberEats, Doordash, etc) offers the prospect of a “quick fix” – immediate top-line revenue growth without a lot of effort. But, while the short-term results may look great, delivery represents an equally larger danger to most restaurants: 1) A massive margin sacrifice2) The loss of a

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Grow revenue without an army of marketers

Growing revenue without an army of marketers

Personalizing every customer interaction sounds like a pipe dream for time and resource-constrained restauranteurs, but today’s consumers have come to expect experiences tailored to their individual preferences. So how do you stand out from the plethora of competitors you face and offer memorable experiences that keep your customers coming back? Join Thanx and Elephant’s Deli

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Operationalizing Net Promoter Score

Operationalizing Net Promoter Score

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Customer Engagement in the Era of Hyper-Personalization Guide

Customer engagement in the era of hyper-personalization

About the webinar: There’s no denying that engaged customers are extremely valuable.  Engaged customers represent a 23 percent premium in terms of wallet share, profitability, revenue, and relationship growth.  But to succeed at customer engagement you need to offer a highly personalized customer experience. And, despite the massive upside, 70 percent of merchants fail to personalize

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The Rock Wood Fired Pizza

The Rock Wood Fired Pizza Uses Thanx to Engage Customers

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mike's carwash

How Mike’s Car Wash Grows Revenue Using Data-Based Customer Engagement

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Combat customer churn video from Thanx

How to Combat Customer Churn and Retain Customers

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Tomatina Customer Engagement Case Study with Thanx

How Tomatina Drives Higher Check Sizes Using Thanx

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The Importance of VIPs

The Importance of VIPs

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Net Promoter Score and Your Business

The Power of Net Promoter Score for Your Business

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