Offline retailers, restaurants, and malls are facing an unprecedented crisis in the aftermath of COVID-19. Thanx helps businesses embrace digital purchasing, capture greater customer data, and take action on that information to personalize guest engagement.
Through best-in-class digital experiences and proprietary integrations with credit card networks (e.g. Visa), Thanx provides the volume and accuracy of purchase data which sits at the core of the Thanx platform. Through better actionability of data, and a focus on non-discount loyalty, Thanx helps businesses retain customers and grow their lifetime value.
Brick-and-mortar commerce in the US alone is a multi-trillion dollar category but most businesses still severely lack the data and tools to deliver personalized, closed-loop marketing. Thanx is on a mission to change this permanently.
As competition for customers’ attention intensifies, it has never been more important for brick and mortar businesses to have a 360° view of the people that keep them in business. But collecting and understanding customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.Being data-driven matters
Zach founded Thanx in 2011 with the goal of helping merchants identify, reward, and retain their best customers and die-hard fans. Zach is a recognized leader in the restaurant vertical having been nominated to NRN’s 2020 Power List.
Darren brings deep technical depth and breadth to the team – from true full-stack engineering, DevOps, and system design to team and process management.
Aaron is a veteran of too many startups to keep track of anymore, the most recent being Cloudera where he was employee #6. He focuses his passion for data — and its potential to impact consumer behavior — on the Thanx product.
Collin is a serial entrepreneur, engineer and investor in the technology space. He was the former Head of Innovation at Grubhub and founder at ZeroStorefront (acquired by Thanx in 2022). He focuses on leveraging technology and data to drive customer and product outcomes.
Emily has spent her entire career in the tech industry working across a variety of industries and functions. She believes deeply in listening to the voice of the customer — creating high-quality, helpful content and resources that move the industry forward.
With a career that includes managing all functions within the enterprise, Sam is the obvious choice to champion the customer experience at Thanx, and ensure that the right resources are focused on the right opportunities.
A former partnerships and marketing leader at a Fortune 3 company, Tricia now oversees Thanx’s complete customer portfolio. She has a successful track record of combining a data-driven approach with her deep personal connection to our customers and their success.
Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Thanx is part of the RHI Group, a team with more than 25 years of experience in retail and data including the founders and early-executives from Datalogix, Nectar (UK), and AirMiles (Canada).