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Thanx, a leading provider of customer engagement and retention tools for car washes, retailers and restaurants, today announced the launch of its newest vertical-specific product: Unlimited Campaigns for car washes. Through personalized, multi-channel marketing, the next-generation tools help express and full-service car washes drastically increase unlimited plan subscribers and reduce attrition of the unlimited plan …
Continue reading “Thanx Launches Unlimited Campaigns for Car Washes”
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Thanx is thrilled to be a Gold Stevie® winner in the 17th Annual American Business Awards® mobile web and app for Food & Drink. “Thanx is thrilled to receive the Gold Stevie® knowing how Thanx is helping restaurants engage their best customers in personalized and memorable ways driven by data,” says Kim Courvoisier, Director of …
Continue reading “Thanx Awarded American Business Mobile Web & App Award”
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True Food Kitchen announced the launch of True Insider, the award-winning restaurant’s first loyalty program and custom-branded app. The announcement is made on the heels of True Food Kitchen’s recently released digital ordering platform powered by Olo. In partnership with Thanx, a leading provider of customer engagement, True Insider is designed to be a more personalized …
Continue reading “True Food Kitchen Unveils ‘True Insider’ Loyalty Program & Branded App”
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It’s no secret that restaurants and retail brands have to work harder than ever to lure in millennial customers and create meaningful relationships that in turn earn their dollars. I set out to explore how the smartest brands are making those lasting connections in a way that drives their business.
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Thanx, the restaurant industry’s leading customer engagement platform now offers native online ordering capabilities to restaurant brands including PINCHO, the rapidly expanding fast casual Latin food chain. The Thanx ordering experience offers consumers an intuitive, easy-to-use online ordering experience complete with ‘Instagram-worthy’ photos of menu items while restaurants reap the benefits of Thanx’s complete customer …
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Chanticleer Holdings has established partnerships with on-demand food delivery service DoorDash and technology company Thanx. The collaboration with Thanx will see the launch of a mobile app. Chanticleer Holdings president Fred Glick said: “We’re excited to be working with Thanx to launch loyalty and multi-channel, personalized marketing for our customers.”
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Chanticleer Holdings, Inc., owner, operator, and franchisor of multiple nationally recognized restaurant brands, today announced that it has entered into a partnership with Thanx. Fred Glick, Chanticleer Holdings President stated, “We’re excited to be working with Thanx to launch loyalty and multi-channel, personalized marketing for our customers.”
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If it seems like a lot of restaurant brands are revamping their loyalty programs as of late, it’s because they are. Within the past two years, Subway, Pizza Hut, Chick-fil-A, Pollo Tropical, Taco Cabana, Chipotle and Papa John’s have either introduced new rewards programs or have restructured the programs they already had in place.
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Today, Thanx announced a new integration with Olo, the leading online food ordering solution for the restaurant industry. This new integration will allow restaurants to track and better understand customer spending habits whether it happens in-store or through digital or mobile ordering, and provide these restaurants with a detailed analysis of customer purchasing behavior.
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OpenTable introduced a change that seems positioned to set a precedent for control of all-important customer data. On Friday, the Wall Street Journal reported a change in the OpenTable client agreement contract. As of March 15, restaurants can no longer share access to OpenTable with any unapproved third-party system that has the intent of using that data for …
Continue reading “New OpenTable Policy Tees Up Fight for Diner Data”
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Equipped with loyalty programs, convenience store retailers are collecting more data on their customers than ever before and the reasoning behind it is clear to data experts. “It’s imperative to use loyalty data to retain customers since it’s seven times more expensive to acquire a new customer than it is to encourage a visit from …
Continue reading “Are You Mining Loyalty Gold?”
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Marketing tech is already a large industry, but Thanx is taking a bite out of it. Thanx works directly with restaurants to leverage data, such as the purchasing history of guests, in order to optimize campaigns. This speaks to the issue of “personalization,” which has become a buzzword du jour among marketers lately. CMOs already have …
Continue reading “Restaurants Hungry for Diner Engagement”
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The problem with customer retention in an era when consumers are easily distracted and pulled away is that they are using too many different tools separately without any unified vision in sight.
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Thanx, a leading provider of customer engagement and retention tools for restaurants and retailers, announced today an expanded partnership with Tommy Bahama to effectively engage and retain its restaurant customers nationwide with Thanx Campaigns.
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Each year, Nation’s Restaurant News editors select outstanding industry executives for The Power List. They also tap into their reader base to nominate leaders in the restaurant industry for their Reader’s Picks. Take a look through these Reader Picks to see the movers and shakers that are helping to shape the restaurant industry, including Zach Goldstein.
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The restaurant industry is scrambling to keep up with consumers who increasingly want their food on demand. Recently, Bloomberg Intelligence hosted Atul Sood from Kitchen United and Zach Goldstein from Thanx, to discuss how restaurants can successfully utilize off-premise dining and marketing personalization to take share.
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Modern Restaurant Management (MRM) magazine asked restaurant and hospitality industry insiders what trends they feel will impact restaurants in 2019. Read on for their insights.
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Thanx is thrilled to partner with Toast. Toast’s restaurant platform combines point of sale, front of house, back of house, and guest-facing technology that empowers restaurateurs to increase revenue, improve restaurant operations, and deliver amazing guest experiences. Thanx provides restaurants with robust customer insights, highly-targeted multi-channel marketing campaigns, and results measured in real revenue.
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The Digital Enterprise interviewed Jessica Gibson-Conlon, Culture Director for McNellie’s Group to discuss their search for an easy-to-use platform for rewarding their customers and building lasting connections within the community.
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Digital Catalyst recently interviewed Zach Goldstein, Founder and CEO of Thanx to learn more about taking offline businesses beyond impressions to conversions and why it’s critical to measure success in terms of incremental revenue.
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Third-party delivery services such as DoorDash, GrubHub and UberEats are eating the restaurant industry. They represent $9 billion in restaurant sales, growing 50 percent annually. Delivery is simultaneously an amazing growth driver and an existential crisis industry-wide.
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In this interview, Cheyenne Terbrueggen Marketing Communications Manager at Elephants Deli recounts her experience in the search for a customer engagement and loyalty program to delight her customers and offer the flexibility to make real-time data-driven decisions that help boost Elephants Deli’s bottom line.
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Thanx, a leading provider of customer engagement and retention tools for restaurants and retailers, today announced the launch of its newest product: Thanx Campaigns. This next-generation platform enables segmented, personalized marketing across every communication channel and expands upon the Company’s loyalty tools to provide a single technology for all customer engagement with any customer.
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Garden Catering is first Revolution client to offer off-premise loyalty accruals via Thanx BELLEVUE, Wash. – September 5, 2018 – Restaurant Revolution Technologies, Inc. (Revolution) today officially announced its partnership with Thanx, Inc. which helps restaurants and retailers drive incremental revenue through personalized marketing campaigns and deeper customer loyalty.
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Today, Zach Goldstein, CEO of Thanx, appeared live on Nasdaq’s #CloudNY to speak about the importance of helping offline merchants build deeper data-driven relationships with their customers. Thanx uses robust transactional data to help merchants identify their highest lifetime value customers and get them to come back and spend more.
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Today, Thanx announced integrations with leading online ordering technology providers, including Olo, that allow restaurants on the Thanx platform to offer convenient mobile ordering to their customers, right in the app they already have.
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It’s undeniable that investing in loyalty is profitable. Loyalty leads to retention, and retention leads to increased profits. But once you’ve made the investment, how do you track ROI? Zach Goldstein from Thanx offers a few key metrics to help keep tabs on your success.
Read in Colloquy
Thanx is dramatically expanding its platform with a full-suite of tools that are able to prove measurable, incremental revenue with every use. See full press release here.
Read in QSR Magazine
Thanx 2.0 gives merchants even more powerful channels through which to activate that data and monitor the results in real-time. See full press release here.
Read in PRWeb
Thanx is focused on helping merchants say “thanx” to their best customers with data-driven loyalty tools and a simple, delightful user experience.
Read in CIOReviewMany loyalty programs put far too many hurdles in front of customers, diminishing the likelihood of collecting customer information. If you remove these hurdles, you will know exactly who your VIP’s are, and you can begin the very profitable process of keeping them loyal.
Read in ColloquyThe online-shopping giant may have won the retail battle, but brick-and-mortar stores can use data to win the war. In-store shopping lives on, but technology will dramatically change what it looks like.
Read in Colloquy
Every day a new company comes out that offers some type of reward for your shopping dollars. To help you decide which of these new companies is worth the effort, we’ve compiled this list of the Very Best Loyalty and Rewards Programs for 2017.
CreditDonkey
Loyalty360 caught up with Thanx CEO Zach Goldstein to learn more about the challenges associated with customer loyalty data and innovative ways it can be used.
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Successful rewards programs reach a high return on investment by building loyalty through customers who stay longer, buy more, cost less to serve and recommend the company to others—all combining to increase the customer’s lifetime value.
Read in Forbes
In this interview, Startup Sense interviews Thanx Founder and CEO, Zach Goldstein, about his motivation and mission behind starting Thanx, what problem the company is solving and much more.
Startup Sense
Customer data analysisand consumer research can help restaurants hone in on the most effective digital marketing strategies.
Street FightSo what’s the secret to keeping customers loyal in 2017? To find out, we went directly to the experts and asked what trends they’re seeing within the local merchant community.
Street Fight
Savvy car wash owners are utilyzing tech and designing rewards around customer expectations.
Car Wash Magazine
As investors seek a business model that helps physical stores and other businesses dig into similar data, Sequoia Capital and Icon Ventures are betting they have found one in a startup called Thanx.
Wall Street Journal
As Chipotle’s stock continues to struggle and forecasts become increasingly bleak for the once-unstoppable burrito chain, it’s clear that whatever they’re doing isn’t working.
EntrepreneurAt the end of the day, Chipotle’s program is ineffective (impersonal), difficult to measure (no tracking post redemption) and too expensive (blanket discounting).
EntrepreneurThe right solution for businesses looking to build profitable loyalty programs? Identifying VIPs and build personalized marketing around them
Forbes
Thanx has released its Branded App, designed to provide multi-location merchants with a complete suite of mobile and retention marketing tools.
Retail Touchpoints
Thanx CEO Zach Goldstein explains how the best loyalty programs identify and their most valuable customers, and make it easy to keep them engaged long-term.
Loyalty360Fashion Retailer 2nd Time Around wanted a complete picture of who their best customers are — They built an app with Thanx to help them do exactly that.
Street FightCustomer loyalty solutions provider Thanx launched an app that allows businesses to incorporate a full-fledged mobile loyalty at a low price.
Street Fight
App fatigue is rampant among smartphone users. But customer loyalty programs remain one of the best ways to drive interest. And Thanx is tapping exactly this.
CIOLThanx has built an app around the idea that smartphone users already have too many apps — The Thanx loyalty program runs in the background, earning rewards for customers without ever needing to be opened.
ForbesSeven examples of smart ways that merchants can take advantage of purchasing behaviors and offer more relevant rewards.
Street Fight
Battle lines are being drawn around payment solutions in retail stores. “The risk of losing a consumer over a clunky mobile payment option is a real issue,” says Zach Goldstein, CEO of Thanx, a new customer retention app.
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