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Thanx is making headlines.

Media contact Emily Rugaber Head of Marketing
December 16, 2020

Thanx CEO Calls for 3PD Regulation, Federal Action for Restaurants

Goldstein said a more effective tactic might be convincing local governments to join the fight to preserve the positive cultural and financial externalities of the restaurant industry.

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August 6, 2019

Chanticleer Holdings Little Big Burger Launches App and Loyalty Platform

Chanticleer Holdings’ Little Big Burger brand has launched their new all-in-one customer engagement platform provided by Thanx.

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July 30, 2019

Yiftee and Thanx Partner to Increase Online Sales for Local Businesses

Customer engagement and loyalty platform expands offerings to allow 24×7 gifting at favorite shops and restaurants.

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July 17, 2019

PINCHO and by CHLOE. Select Thanx to Create Superior Branded Apps for Customer Loyalty and Online Ordering

New PINCHO app now available, by CHLOE. app coming soon.

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June 10, 2019

Effective Restaurant Loyalty Programs

“The reason we liked it so much: No one had to do anything after signup. The credit card tracks all the purchases.”

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June 7, 2019

Where We Buy Podcast: A New Tool to Engage Shoppers

Eileen Hanson, the Director of US Marketing at Unibail-Rodamco-Westfield joins Zach Goldstein, CEO of Thanx to talk about their newly launched shopper loyalty program.

Listen to the episode
June 3, 2019

How Thanx is helping businesses reward their best customers

Thanx CEO, Zach Goldstein, joins The Final Round to discuss how the company delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers.

Watch the video
May 29, 2019

Small Operators Can Employ Big Ideas to Gain Customer Loyalty

“A customer is the most important asset to any retailer. However, the goal is to attain that customer’s loyalty, not just that customer’s transaction.” Read the full report in which Thanx is featured.

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May 27, 2019

MarTech Interview with Zachary Goldstein, CEO and Founder, Thanx

“It’s all about relevance these days — consumers are sick of being spammed but are happy to engage when the message resonates personally.” Continue reading the full interview…

Read the interview
May 14, 2019

Thanx Launches Unlimited Campaigns for Car Washes

Thanx, a leading provider of customer engagement and retention tools for car washes, retailers and restaurants, today announced the launch of its newest vertical-specific product: Unlimited Campaigns for car washes. Through personalized, multi-channel marketing, the next-generation tools help express and full-service car washes drastically increase unlimited plan subscribers and reduce attrition of the unlimited plan …

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May 8, 2019

Thanx Awarded American Business Mobile Web & App Award

Thanx is thrilled to be a Gold Stevie® winner in the 17th Annual American Business Awards® mobile web and app for Food & Drink. “Thanx is thrilled to receive the Gold Stevie® knowing how Thanx is helping restaurants engage their best customers in personalized and memorable ways driven by data,” says Kim Courvoisier, Director of …

See the full list of winners
May 6, 2019

What Gen Z Consumers Want From Restaurants

“It’s a now-or-never moment for restaurants to start building those personal relationships or they’ll lose control.” Continue reading for the full article.

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May 1, 2019

True Food Kitchen Unveils ‘True Insider’ Loyalty Program & Branded App

True Food Kitchen announced the launch of True Insider, the award-winning restaurant’s first loyalty program and custom-branded app.  The announcement is made on the heels of True Food Kitchen’s recently released digital ordering platform powered by Olo.  In partnership with Thanx, a leading provider of customer engagement, True Insider is designed to be a more personalized …

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April 26, 2019

Thanx Offers Native Online Ordering

“Thanx now offers native online ordering capabilities to restaurant brands. Among the first to implement the new service is PINCHO.”

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April 25, 2019

The Future Of Millennial Consumer Engagement

Jeff Fromm with Forbes spoke with Zach Goldstein, CEO of customer engagement platform Thanx, on what Millennials expect from their favorite brands and how best to capture their attention… and, more importantly, their business.

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April 23, 2019

Thanx to Provide Restaurants with Native Online Ordering

Thanx, the restaurant industry’s leading customer engagement platform now offers native online ordering capabilities to restaurant brands including PINCHO, the rapidly expanding fast casual Latin food chain. The Thanx ordering experience offers consumers an intuitive, easy-to-use online ordering experience complete with ‘Instagram-worthy’ photos of menu items while restaurants reap the benefits of Thanx’s complete customer …

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April 16, 2019

The Evolution Of Customer Loyalty

“Imagine being able to win back as many as 40 percent of your lost customers. Sounds like a dream, right? Luckily, Thanx can help make that dream happen.”

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April 8, 2019

18 retailers with the best loyalty programs

“Loyalty programs may be the oldest marketing trick in the book, but they remain one of the most effective for getting consumers to stick with a company. Companies in industries from books to beauty products offer alluring perks and rewards for loyal customers.”

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April 5, 2019

Chanticleer enters partnership with DoorDash and Thanx

Chanticleer Holdings has established partnerships with on-demand food delivery service DoorDash and technology company Thanx. The collaboration with Thanx will see the launch of a mobile app. Chanticleer Holdings president Fred Glick said: “We’re excited to be working with Thanx to launch loyalty and multi-channel, personalized marketing for our customers.”

April 4, 2019

Chanticleer Holdings Enters into Partnership with Thanx

Chanticleer Holdings, Inc., owner, operator, and franchisor of multiple nationally recognized restaurant brands, today announced that it has entered into a partnership with Thanx. Fred Glick, Chanticleer Holdings President stated, “We’re excited to be working with Thanx to launch loyalty and multi-channel, personalized marketing for our customers.”

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March 29, 2019

Thanx Integrates with Olo

Thanx has integrated with Olo, an online food ordering solution for the restaurant industry.

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March 22, 2019

Thanx Teams Up With Olo to Provide Integrated Digital Ordering

Thanx announced a new integration with Olo that will allow restaurants to track and better understand customer spending habits whether it happens in-store or through digital or mobile ordering.

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March 21, 2019

Food ordering platform Olo integrates with Thanx

“US-based online food ordering solution Olo has integrated its platform with customer engagement platform for restaurants Thanx to enhance customer experiences.”

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March 19, 2019

Restaurants Like Chipotle, Chick-Fil-A Get Personal

If it seems like a lot of restaurant brands are revamping their loyalty programs as of late, it’s because they are. Within the past two years, Subway, Pizza Hut, Chick-fil-A, Pollo Tropical, Taco Cabana, Chipotle and Papa John’s have either introduced new rewards programs or have restructured the programs they already had in place.

March 19, 2019

Thanx Teams up with Olo to Provide Integrated Digital Ordering

Today, Thanx announced a new integration with Olo, the leading online food ordering solution for the restaurant industry. This new integration will allow restaurants to track and better understand customer spending habits whether it happens in-store or through digital or mobile ordering, and provide these restaurants with a detailed analysis of customer purchasing behavior.

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March 18, 2019

New OpenTable Policy Tees Up Fight for Diner Data

OpenTable introduced a change that seems positioned to set a precedent for control of all-important customer data. On Friday, the Wall Street Journal reported a change in the OpenTable client agreement contract. As of March 15, restaurants can no longer share access to OpenTable with any unapproved third-party system that has the intent of using that data for …

March 12, 2019

Are You Mining Loyalty Gold?

Equipped with loyalty programs, convenience store retailers are collecting more data on their customers than ever before and the reasoning behind it is clear to data experts. “It’s imperative to use loyalty data to retain customers since it’s seven times more expensive to acquire a new customer than it is to encourage a visit from …

March 4, 2019

Restaurants Hungry for Diner Engagement

Marketing tech is already a large industry, but Thanx is taking a bite out of it. Thanx works directly with restaurants to leverage data, such as the purchasing history of guests, in order to optimize campaigns. This speaks to the issue of “personalization,” which has become a buzzword du jour among marketers lately. CMOs already have …

February 19, 2019

Why Big Brands Can’t Create Loyalty without a Clear Vision of Their Customers

The problem with customer retention in an era when consumers are easily distracted and pulled away is that they are using too many different tools separately without any unified vision in sight.

February 12, 2019

Tommy Bahama Expands Partnership with Thanx to Drive Revenue for Restaurant Locations

Thanx, a leading provider of customer engagement and retention tools for restaurants and retailers, announced today an expanded partnership with Tommy Bahama to effectively engage and retain its restaurant customers nationwide with Thanx Campaigns.

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February 2, 2019

From the editor: Can tech bring us all together?

An article from Nation’s Restaurant News, featuring Thanx.

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January 30, 2019

Nation’s Restaurant News Announces 2019 Industry Leaders

Each year, Nation’s Restaurant News editors select outstanding industry executives for The Power List. They also tap into their reader base to nominate leaders in the restaurant industry for their Reader’s Picks. Take a look through these Reader Picks to see the movers and shakers that are helping to shape the restaurant industry, including Zach Goldstein.

January 10, 2019

Bl Analyst Briefing: The Future for Restaurants in an On-Demand World

The restaurant industry is scrambling to keep up with consumers who increasingly want their food on demand. Recently, Bloomberg Intelligence hosted Atul Sood from Kitchen United and Zach Goldstein from Thanx, to discuss how restaurants can successfully utilize off-premise dining and marketing personalization to take share.  

Listen to the discussion
January 2, 2019

What Trends Do You Think Will Impact the Restaurant Industry in 2019?

Modern Restaurant Management (MRM) magazine asked restaurant and hospitality industry insiders what trends they feel will impact restaurants in 2019. Read on for their insights.  

December 31, 2018

What Had the Most Impact on the Restaurant Industry in 2018 and Was There Anything That Surprised You?

Modern Restaurant Management (MRM) magazine asked restaurant and hospitalty industry insiders: What do you feel had the most impact in 2018 and was there anything that surprised you? Read on for their insights.

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December 20, 2018

What Trends Do You Think Will Impact the Restaurant Industry in 2019?

Modern Restaurant Management (MRM) magazine asked restaurant and hospitalty industry insiders what trends they feel will impact restaurants in 2019. Read on for their insights.

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December 17, 2018

Thanx Partners with Toast Point-of-Sale

Thanx is thrilled to partner with Toast. Toast’s restaurant platform combines point of sale, front of house, back of house, and guest-facing technology that empowers restaurateurs to increase revenue, improve restaurant operations, and deliver amazing guest experiences. Thanx provides restaurants with robust customer insights, highly-targeted multi-channel marketing campaigns, and results measured in real revenue.

Learn more about the partnership
December 12, 2018

Interview with Jessica Gibson-Conlon from McNellie’s Group

The Digital Enterprise interviewed Jessica Gibson-Conlon, Culture Director for McNellie’s Group to discuss their search for an easy-to-use platform for rewarding their customers and building lasting connections within the community.

December 11, 2018

Digital Catalyst Interview with Zach Goldstein, Founder and CEO of Thanx

Digital Catalyst recently interviewed Zach Goldstein, Founder and CEO of Thanx to learn more about taking offline businesses beyond impressions to conversions and why it’s critical to measure success in terms of incremental revenue.  

December 6, 2018

Third-party delivery: How to turn a necessary defense into a meaningful offense

Third-party delivery services such as DoorDash, GrubHub and UberEats are eating the restaurant industry. They represent $9 billion in restaurant sales, growing 50 percent annually. Delivery is simultaneously an amazing growth driver and an existential crisis industry-wide.  

November 30, 2018

A New Guide to the Silicon Cities

With Thanx featured, asks Silicon Valley, Silicon Alley, or Silicon Beach: Could L.A. disrupt San Francisco?

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November 29, 2018

Interview with Cheyenne Terbrueggen from Elephants Deli

In this interview, Cheyenne Terbrueggen Marketing Communications Manager at Elephants Deli recounts her experience in the search for a customer engagement and loyalty program to delight her customers and offer the flexibility to make real-time data-driven decisions that help boost Elephants Deli’s bottom line.

November 28, 2018

Offline Merchants Drive Marketing ROI through Thanx, Some POS Still Bad Actors

“It took us two years to build the technology alone. We had to raise money just to make it through the partnership process.” So explains Zach Goldstein, founder of Thanx …

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November 27, 2018

App or text? Restaurants still sampling mobile ordering technologies

Article from PaymentsSource featuring Thanx.

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October 30, 2018

Three keys to unlocking customer intel

“Customer data is important for a number of business activities, from simply building out your ideal demographic to keeping track of transactions. Essentially, it’s getting to know your customers better, much like a high-quality manager might…”

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October 19, 2018

Mobile Payments Today Podcast: The Power of Loyalty Programs & Mobile Payments

Listen as Thanx CEO, Zach Goldstein, is interviewed on the Mobile Payments Today podcast.

Listen to the episode
October 2, 2018

Thanx Launches ‘Thanx Campaigns’: True Marketing Automation for Real-World Businesses

Thanx, a leading provider of customer engagement and retention tools for restaurants and retailers, today announced the launch of its newest product: Thanx Campaigns. This next-generation platform enables segmented, personalized marketing across every communication channel and expands upon the Company’s loyalty tools to provide a single technology for all customer engagement with any customer.

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September 25, 2018

Secrets to Table Service Restaurant Growth (Infographic)

Just how important is customer feedback for restaurants? The team at Thanx analyzed thousands of table service restaurant customer feedback responses over the last two years and learned some very interesting things…

View the infographic
September 11, 2018

Revolution Partners with Thanx to Bridge Online and Mobile Food Purchases with Customer Engagement and Loyalty

Garden Catering is first Revolution client to offer off-premise loyalty accruals via Thanx BELLEVUE, Wash. – September 5, 2018 – Restaurant Revolution Technologies, Inc. (Revolution) today officially announced its partnership with Thanx, Inc. which helps restaurants and retailers drive incremental revenue through personalized marketing campaigns and deeper customer loyalty.

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May 3, 2018

Thanx Appears on Nasdaq CloudNY Live

Today, Zach Goldstein, CEO of Thanx, appeared live on Nasdaq’s #CloudNY to speak about the importance of helping offline merchants build deeper data-driven relationships with their customers. Thanx uses robust transactional data to help merchants identify their highest lifetime value customers and get them to come back and spend more.

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January 16, 2018

Thanx Integrates with Leading Online Food Ordering Technology Providers

Today, Thanx announced integrations with leading online ordering technology providers, including Olo, that allow restaurants on the Thanx platform to offer convenient mobile ordering to their customers, right in the app they already have.

Read Release
December 19, 2017

How to Drive Revenue and Measure Success With Loyalty Data

It’s undeniable that investing in loyalty is profitable. Loyalty leads to retention, and retention leads to increased profits. But once you’ve made the investment, how do you track ROI? Zach Goldstein from Thanx offers a few key metrics to help keep tabs on your success.

Read in Colloquy
November 8, 2017

QSR Magazine: Thanx Launches v2.0 of Platform

Thanx is dramatically expanding its platform with a full-suite of tools that are able to prove measurable, incremental revenue with every use.   See full press release here.

Read in QSR Magazine
October 23, 2017

Thanx Launches v2.0 of Platform

Thanx 2.0 gives merchants even more powerful channels through which to activate that data and monitor the results in real-time.   See full press release here.

Read in PRWeb
July 7, 2017

Thanx: Gateway to Successful Customer Relationships

Thanx is focused on helping merchants say “thanx” to their best customers with data-driven loyalty tools and a simple, delightful user experience.

Read in CIOReview
June 20, 2017

Why VIPs Matter More than New Customers

Many loyalty programs put far too many hurdles in front of customers, diminishing the likelihood of collecting customer information. If you remove these hurdles, you will know exactly who your VIP’s are, and you can begin the very profitable process of keeping them loyal.

Read in Colloquy
April 26, 2017

Five Ways Online Retailers Can Compete in Amazon’s World

The online-shopping giant may have won the retail battle, but brick-and-mortar stores can use data to win the war. In-store shopping lives on, but technology will dramatically change what it looks like.

Read in Colloquy
March 28, 2017

Best Loyalty & Rewards Programs 2017: Top Marketing Experts

Every day a new company comes out that offers some type of reward for your shopping dollars. To help you decide which of these new companies is worth the effort, we’ve compiled this list of the Very Best Loyalty and Rewards Programs for 2017.

March 23, 2017

Customer Loyalty Data Can Be Used In Innovative Ways

Loyalty360 caught up with Thanx CEO Zach Goldstein to learn more about the challenges associated with customer loyalty data and innovative ways it can be used.

Read in Loyalty360
March 21, 2017

How to Turn Rewards Into Customer Loyalty

Successful rewards programs reach a high return on investment by building loyalty through customers who stay longer, buy more, cost less to serve and recommend the company to others—all combining to increase the customer’s lifetime value.

Read in Forbes
March 21, 2017

Start Up Sense Podcast

In this interview, Startup Sense interviews Thanx Founder and CEO, Zach Goldstein, about his motivation and mission behind starting Thanx, what problem the company is solving and much more.

Startup Sense
January 24, 2017

Case Study: Restaurant Group Uses Spend Data to Analyze Customer Base

Customer data analysisand consumer research can help restaurants hone in on the most effective digital marketing strategies.

Street Fight
January 11, 2017

How to Keep Customers Loyal in 2017

So what’s the secret to keeping customers loyal in 2017? To find out, we went directly to the experts and asked what trends they’re seeing within the local merchant community.

Street Fight
January 2, 2017

Rewarding Loyalty

Savvy car wash owners are utilyzing tech and designing rewards around customer expectations.

Car Wash Magazine
December 8, 2016

Thanx Hauls in Backing for In-Store Customer Loyalty Software

As investors seek a business model that helps physical stores and other businesses dig into similar data, Sequoia Capital and Icon Ventures are betting they have found one in a startup called Thanx.

Wall Street Journal
September 9, 2016

Chipotle’s Rewards Program Is so Flawed They Don’t Know Who Is Eating Their Free Burritos

As Chipotle’s stock continues to struggle and forecasts become increasingly bleak for the once-unstoppable burrito chain, it’s clear that whatever they’re doing isn’t working.

June 27, 2016

Chipotle’s Loyalty Program Is Broken and Here’s Why

At the end of the day, Chipotle’s program is ineffective (impersonal), difficult to measure (no tracking post redemption) and too expensive (blanket discounting).

May 5, 2016

Why Your Loyalty Program Should Be Exclusive

The right solution for businesses looking to build profitable loyalty programs? Identifying VIPs and build personalized marketing around them

May 3, 2016

Thanx Packages Loyalty And Retention Tools In Branded Mobile App

Thanx has released its Branded App, designed to provide multi-location merchants with a complete suite of mobile and retention marketing tools.

Retail Touchpoints
May 2, 2016

Five Keys to Establishing A Successful Customer Loyalty “Race Track

Thanx CEO Zach Goldstein explains how the best loyalty programs identify and their most valuable customers, and make it easy to keep them engaged long-term.

April 14, 2016

Case Study: Fashion Retailer Boosts Engagement with Data-Driven Initiatives

Fashion Retailer 2nd Time Around wanted a complete picture of who their best customers are — They built an app with Thanx to help them do exactly that.

Street Fight
April 6, 2016

Thanx Branded App Enables Simplified Brand Loyalty

Customer loyalty solutions provider Thanx launched an app that allows businesses to incorporate a full-fledged mobile loyalty at a low price.

Street Fight
April 6, 2016

Thanx: Earn Loyalty Without An Effort

App fatigue is rampant among smartphone users. But customer loyalty programs remain one of the best ways to drive interest. And Thanx is tapping exactly this.

April 5, 2016

How Startup Thanx Builds Loyalty Apps For Brands From Bakeries to Lou Malnati’s Pizza

Thanx has built an app around the idea that smartphone users already have too many apps — The Thanx loyalty program runs in the background, earning rewards for customers without ever needing to be opened.

April 5, 2016

7 Smart Ways to Deliver Loyalty Rewards Based on Buying Patterns

Seven examples of smart ways that merchants can take advantage of purchasing behaviors and offer more relevant rewards.

Street Fight
November 2, 2014

USA Today on the evolution in mobile payments

Battle lines are being drawn around payment solutions in retail stores. “The risk of losing a consumer over a clunky mobile payment option is a real issue,” says Zach Goldstein, CEO of Thanx, a new customer retention app.