The Homestretch Effect and How it Impacts Revenue
Discover what the Homestretch Effect is and how it motivates consumers to spend more, which drives revenue for your business.
Chipotle’s loyalty program grew 65% in one month during COVID-19. But how?
There is a reason why some companies are doing better than others during this crisis. Chipotle grew their loyalty membership database by 65%, adding 3 million members in the month of April alone. Chipotle Loyalty Membership And their stock price is up 45% while other Dow Jones restaurants are down 11% on average. Chipotle is
How Technology Is Transforming Customer Experiences
Learn how to use technology to transform customer experiences from generic to personal.
How to Own Your Customer Data
In this post, we’ll discuss the pros of owning your customer data in order to take the customer back.
Know Your Customers Better with Insights
In this post, we will explore how insights will help you move your understanding of customers from the unknown to personal relationships so you can grow your business.
The Future for Restaurants in an On-Demand World: Webinar Recap
Thanx, recaps a recent webinar about how restaurants can successfully utilize off-premise dining and marketing personalization to take share.
How to Go from Unknown to Personal Customer Relationships
In this post, we explain how you can go from unknown, anonymous customers to personal relationships all while not breaking the bank.
3 Steps to Simplify Your Marketing Tech Stack
Discover how to audit your digital marketing tech stack to prove the value of the tools that increase revenue and ROI and eliminate redundant tools.
How Control Groups Help Measure Marketing Campaign Impact
Learn how control groups help you measure the impact of your customer engagement marketing campaigns by comparing the control group to the campaign group.
4 Ways to Use Data to Understand Your Customers
Hw you can capture and use customer data easily? Great question. Here are four ways you can use data to understand your customers better.
3 Ways to Leverage POS and Customer Data to Drive Loyalty
In this post, we examine three ways you can leverage item-level data to drive engagement and loyalty to impact your bottom line.
How to Measure the Impact of Your Email Marketing in Revenue, Not Opens and Clicks
In this post, we’ll examine the difference between vanity and engagement metrics and why measuring revenue impact is the holy grail.
How to Use Data to Get More Customers During Slow Times
In this post, we share how you can use customer data to get more customers in the door during off-peak, or slower times and generate revenue.
Cross-Channel Customer Engagement for Offline Businesses
Consumers today move seamlessly between channels, platforms and devices. Learn how a customer engagement platform can help you crush the cross-channel game.
How to Break Free from Your POS System and Get Robust Customer Data
In this post, we’ll review why data is important, what you should be measuring and how you can begin to break free from your POS system.
App-less Consumer Loyalty is Now a Thing
We’re thrilled to introduce an app-less version of Thanx that enables consumers to join our merchants’ customer loyalty programs and receive and redeem rewards via SMS/text messages.
Why Mobile Payments Are on the Rise
Mobile payments will drive $930B US dollars this year. Thanx outlines five reasons why brick-and-mortar businesses benefit from using mobile payments.
How to Stop Blasting Your Customers and Start Marketing Smarter
Email blasts are so 1999. In this post, we share 7 smart marketing to help your business increase revenue and drive stronger customer loyalty.
The Art of the Reward
Learn how to reward your best customers that drive revenue and grow your business.
4 Ways to Reward Your Ideal Restaurant Goers Based on Data
Thanx provides four actionable ways to identify your ideal customers and reward them for their loyalty to your business.
Why Data-Driven Relationships are Key to Happy Customers
Did you know the average person is exposed to more than 5,000 ads every single day? How can your business stand out amongst all that racket? The key to attracting and retaining happy customers in our noisy digital age is data. By using a customer engagement platform that collects customer information, you can get a better
Replying to Customer Feedback Grows Revenue +22%
Feedback from your customers is priceless. We show you how responding to customer feedback can help you increase revenue up to 22%.
Solving the Challenges of Data-Driven Marketing
Using smart data to engage your customers and keep them coming back for more is what data-driven marketing is all about. Many marketers struggle to get data. Thanx has the data problem solved.
An ROI Model for Restaurant Foot Traffic
Discover an ROI model for foot traffic that will enable you to identify your best customers and shorten the time between visits.
The Power of Customer Data for a Small Business
In the middle of 2016, a Hotze Health & Wellness Center employee came back to work after breakfast at Kolache Factory and told the staff that she had just experienced the coolest, most effortless loyalty program. She thought that it was a perfect solution for their center, a collection of three wellness businesses under one
Restaurants are suffering. Data can save them.
How restaurants can use data to stay competitive We’ve seen the same ominous headlines for the last few years — restaurant sales continue to slump as consumers shift their buying habits away from dining out. This past July, restaurant brands reported same-store sales decreases of 2.8% according to data from TDn2K, which represents a continuous and