Resources and Insights

How businesses can fix bad Yelp reviews

How businesses can fix bad Yelp reviews

June 22, 2016

How to Drive More First-Party Orders: 8 Easy Wins You Can Activate on Thanx

How to Drive More First-Party Orders: 8 Easy Wins You Can Activate on Thanx

June 2, 2025

New Feature: Automated Cart Abandonment Campaigns Drive Digital Revenue Growth

New Feature: Automated Cart Abandonment Campaigns Drive Digital Revenue Growth

September 19, 2023

webinar

Enhance Your Loyalty Program: How Leading Restaurants Drive Revenue Through Loyalty Campaigns

Engagment

Loyalty

webinar

Enhance Your Loyalty Program: How Leading Restaurants Drive Revenue Through Loyalty Campaigns

February 6, 2025

video

Customer Advisory Board 2024 Video

Customer Advisory Board 2024 Video

video

May 7, 2024

Customer Engagement Technology Comparison

Customer Engagement Technology Comparison

August 23, 2019

The Great Big Book of Non-Discount Rewards

The Great Big Book of Non-Discount Rewards

March 31, 2025

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Building Customer Loyalty in 5 Simple Steps: Presentation Recap

July 26, 2017

Customer Loyalty Buyers Guide

October 6, 2017

How Your Loyalty Program is Hurting Your VIP customers

June 21, 2017

Interview with Thanx at National Restaurant Association

May 23, 2017

Apple Pay + Thanx: Seamless Customer Experience

July 11, 2017

Choosing a Loyalty Program: How Home Run Inn Found Perfect Fit

June 9, 2017

Choosing a Loyalty Program: Why Customer Loyalty Matters for C-Stores

June 16, 2017

Thanx Poised for Growth With New Office in Denver

July 10, 2017

The Seven Deadly Sins of Loyalty Marketing

October 15, 2016

5 Steps to Building a Customer Loyalty Program That Drives Revenue

December 16, 2016

How to Choose a Customer Loyalty Program

January 18, 2017

Building a Restaurant Culture Around Loyalty

December 23, 2016

Customer Engagement Technology Comparison

Businesses today juggle a variety of marketing point solutions and data feeds — email tools, plastic card loyalty programs, mobile apps, customer surveys, mystery shoppers, social, reservations, online ordering, and more — with no single view of the customer.

August 23, 2019

Driving ROI Through Customer Engagement and Loyalty

Introduction Imagine your ideal customers. They likely return to your business locations often, love your products or services, encourage their friends to visit and spend more money each time.

June 26, 2018

How to Improve your Restaurant Loyalty Program with Card Linkage Technology

Credit card linkage from Thanx is secure, reliable and the fastest way to grow your program. In this guide, we walk you through the benefits associated with secure credit card linkage.

July 7, 2022

Restaurant Loyalty Performance Evaluation Tool

See how your loyalty performance compares against restaurant benchmarks.

September 9, 2022

Thanx + Olo: Better Together White Paper

Learn how to drive revenue with loyalty-integrated digital ordering with this data-driven guide to winning customers on first party ordering channels with Thanx + Olo.

April 27, 2023

Thanx Restaurant Digital Model

Calculate the profitability of driving your owned ordering channel growth.

September 10, 2019

The Buyer's Guide to Restaurant Guest Engagement and Loyalty: 100 Essential Questions to Ask Before You Buy

The digitization of restaurants and the increasing prevalence of third-party delivery have made the restaurant industry more competitive than ever – building a loyal and engaged customer base is a must-have for long-term success.

November 3, 2023

The Four Horsemen of the Restaurant Apocalypse?

How lessons from the travel industry’s response to online travel agencies may enable restaurants to survive (and hopefully thrive) in a delivery-heavy future.

September 23, 2019

The Great Big Book of 30+ Restaurant Loyalty Campaigns

40+ non-discount reward ideas for brick-and-mortar brands to move beyond coupons.

January 1, 2025

The Great Big Book of Non-Discount Rewards

40+ non-discount reward ideas for brick-and-mortar brands to move beyond coupons.

March 31, 2025

The Ultimate Guide to Customer Engagement

How engaged are your customers? Engaged customers are loyal customers. They spend more, visit your business more frequently, and refer other great customers like themselves to your business.

May 25, 2018

The Ultimate Guide to Measuring and Improving the Effectiveness of Your Restaurant Loyalty Program

In this in-depth white paper, we walk you through actionable steps you can take to better understand & measure your restaurant loyalty program, and then how to improve upon it.

July 28, 2023

Transitioning Loyalty One Pager

Thanx makes it easy to transition your loyalty program from other providers, with the fastest launch process in the market.

November 18, 2022

Case Study

How Bottleneck grew signups for three straight months and boosted YTD revenue

October 1, 2025

Case Study

Loyalty That Pays Off: SpeakScale + Thanx Help Honest Mary’s Grow SSS by 17%

September 1, 2025

Case Study

How Oakberry Used Loyalty and a Dynamic App toDrive +20% MoM Increase in Sales

August 15, 2025

Case Study

How Urbane Cafe earned industry-leading cart conversion and retention while reducing promotional discounts.

June 8, 2023

Case Study

How Pokeworks 4x’d Loyalty Signups and DroveDouble-Digit Loyalty Sales in Just 7 Months

July 15, 2025

Case Study

How Hopdoddy drives 300+ sign-ups per month perlocation with modern loyalty and data-drivenmarketing from Thanx

March 15, 2024

Case Study

From Coupons to Customer Insights: How Sonny'sBBQ Achieved Higher-Margin Growth with Thanx

July 15, 2025

Case Study

Thanx helped Flower Child launch a loyalty program that increased repeat visits and AOV.

July 2, 2024

Case Study

Velvet Taco delivers on-brand loyalty perks without relying on discounts

November 1, 2022

Case Study

How Mo'Bethas grew sales and traffic with modern loyalty program and an improved guest experience

January 1, 2024

Case Study

Big Chicken scales its digital ecosystem, deepens guest relationships, and drives stronger loyalty with Thanx

April 1, 2025

Case Study

How Savory Fund's PINCHO Burgers and Kebabs Greww SSS 14% with Thanx

September 1, 2024

Webinar

Hidden Menu Q+A with Thanx’s Director of Product, Clare Vivarelli

Join our Director of Product, Clare Vivarelli, as she walks through some Q+A about our Hidden Menu feature.

Watch Webinar

April 15, 2025

Webinar

Making Loyalty Data Actionable

Want to learn how to make your loyalty data actionable? Watch the virtual event to learn how to get started.

Watch Webinar

March 17, 2022

Webinar

Reclaiming Restaurant Margins Webinar

If you missed the live event, you can now access the complete recording of our engaging roundtable discussion. Leaders from the restaurant industry gathered to explore the challenges posed by rising costs associated with 3rd-party delivery (3PD) platforms and advertising fees.

Watch Webinar

November 4, 2024

Webinar

Enhance Your Loyalty Program: How Leading Restaurants Drive Revenue Through Loyalty Campaigns

Watch Webinar

February 6, 2025

Webinar

How to Measure the Health and Effectiveness of Your Loyalty Program

Watch Webinar

May 2, 2023

Webinar

An Evening with Restaurant Industry Veterans

Watch this Dallas Restaurant Industry Insiders event with Greg Creed, former CEO of Yum! Brands, and Meredith Sandland, founding COO of Kitchen United, and Zach Goldstein, Founder and CEO of Thanx.

Watch Webinar

April 11, 2022

The Digital Flywheel: Accelerated Revenue Growth Starts with Loyalty

March 1, 2022

Thanx Loyalty 3.0 Webinar Highlights

One-Click Content Management System

August 25, 2021

AI in Restaurant Marketing: Where the Industry Stands and What’s Coming Next

Thanx Tech Tips: Returning Customer Experience

August 20, 2024

Thanx Tech Tips: New Customer Checkout Flow

August 20, 2024

Thanx Tech Tips: Perks In the Ordering Experience

August 20, 2024

Customer Advisory Board 2024 Video

May 7, 2024

Thanx Tech Tips: Straight to Ordering

Zach Goldstein at NRN's CREATE 2022

October 21, 2022

Infinitely Customizable Branded Apps

April 15, 2024

Thanx Loyalty 3.0 Sneak Peek

December 21, 2021

The Future of Restaurant Technology: Why Data Portability Matters

February 2, 2023

NRN Tech Tracker: Loyalty gets an upgrade

August 25, 2022

Restaurant Franchise Innovation Summit 2022 Thanx Highlights

June 6, 2022

Loyalty Programs Should Maximize Customer Value Not Discounts

Thanx Tableside Ordering

August 8, 2022

Zach Goldstein at Restaurant Spaces 2022 Recap

January 11, 2023

Driving CLV Without Discounts: Insights from Thanx CEO & Co-Founder Zach | Restaurant Spaces 2022

December 6, 2022

Credit Card Linked Loyalty Overview

November 10, 2022

Thanx Automated A/B Testing