Implementation

Go live in 90 days with expert guidance

Our key stats
160+
The combined launch experience of our tenured implementation team.
90 days
Our average implementation takes 90 days, and many customers launch much faster.
75+
Transitions from legacy loyalty in the last three years, resulting in deep transition expertise.
Restaurant expertise, not just technical setup

Your dedicated implementation manager understands restaurant operations, not just software. We navigate your tech stack complexity and align platform capabilities with your business goals to build a program that drives frequency from day one.

Seamless loyalty transition that protects your guest relationships
  • Migrate your complete guest data with zero loss. Transfer purchase history, points balances, preferences, and loyalty status while maintaining continuity for your most valuable customers.
  • Redesign your program structure for better performance. Work with our team to optimize rewards, tiers, and engagement mechanics that drive frequency while protecting margins.
  • Launch confidently with comprehensive validation. Rigorous data testing, staff training, and guest communication ensure a smooth transition that maintains trust and momentum.
  • Access strategic guidance throughout the process. Our team brings restaurant loyalty expertise to help you make decisions that align with your business goals, not just technical requirements.
Learn more about loyalty transition
Your team provided us with an outstanding experience! They ensured we stayed on track and met every milestone, allowing us to achieve our goal of launching in under 60 days.
Charnell Smith-Landry, Smalls Sliders
Director of Digital Enablement

Experts that guide every step of the way

Our implementation team brings real restaurant experience.They understand your challenges because they've lived them, and they know how to build programs that drive results from day one.
Single Point of Contact

Your implementation manager coordinates all workstreams and keeps you on track from kickoff to launch using best-in-class project management tools—no handoffs, no confusion.

Strategic Discovery and Planning

We provide guidance on program design, rewards structure, and marketing strategy—building a foundation for long-term frequency and profitability.

Technical Setup & Integration Management

Our team manages integrations with your POS, ordering platforms, and other systems—handling technical complexity while anticipating common challenges.

Launch and Campaign Planning Session

When participation is seamless, more guests engage and more data flows in. Rich customer profiles with 400+ attributes (from purchase history to visit patterns to preferences) enable sophisticated segmentation and targeting that drives customer lifetime value across your entire base.

Comprehensive Team Training

Hands-on training gets your marketing, operations, and support teams ready to execute campaigns and drive frequency immediately.

Thorough Testing & Quality Assurance

Comprehensive testing of integrations, data accuracy, and user flows ensures flawless performance on launch day.