Best-of-breed offers specialized depth in each function, but requires managing multiple vendor relationships and ensuring systems integrate properly—which rarely works seamlessly in practice. All-in-one platforms simplify operations with unified data and fewer vendors, but often compromise on individual feature quality. The right approach depends on your priorities: if you have resources to manage complexity and integration, best-of-breed can work. If you need operational simplicity and speed of execution, consolidated platforms deliver better results.
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Your tech stack is costing more than it should—in money, time, and missed opportunities
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How Thanx Solves It



Enterprise solutions built for reducing complexity
Christian Kuhn, Chief Marketing Officer | Blaze Pizza


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FAQ
Initial development costs are just the beginning. The integration tax hits hardest in ongoing maintenance: agencies must constantly update your custom code as POS and ordering providers release new API features, passing those costs directly to you. SaaS platforms spread innovation costs across all customers and operate a single codebase, making updates faster and cheaper. Over time, custom builds can cost 5-10x more than SaaS solutions when you factor in maintenance, innovation, and complexity overhead.
Speed of execution and team autonomy matter more than cost for most restaurants. Complex tech stacks create bottlenecks where simple campaigns require IT involvement, making marketing teams dependent on technical resources instead of operating independently. Data silos across systems slow decision-making. Launching new capabilities means negotiating with multiple vendors and managing integrations. The hidden cost is opportunity: how many campaigns never launch because the tech stack makes execution too hard?
Thanx provides core depth in loyalty, offer management, marketing automation, and ordering UX—all built to work together natively. We consolidate what matters while maintaining flexibility through 60+ integrations with specialized tools. You get operational simplicity without compromising capability, and the optionality to bring in best-of-breed solutions as needs evolve without starting over.
Keep it. Thanx integrates seamlessly with your existing ordering through deep POS and platform integrations. Our battle-tested mobile and web ordering is available as an option when custom builds become too costly to maintain or you want to simplify—but the flexibility is yours.
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