Announcing our new One-Click Content Management System! Merchants can now update promotions or messaging within app and web digital interfaces instantly! Read more here.

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Customer Story

Zips Car Wash

Our mantra at Zips is, 'I Feel Good, I Went to Zips!' and Thanx helps us accomplish that feeling by engaging our customers personally and helping them leave feeling happier than when they came in.
Brett Overman, Founder & CEO
Zips Car Wash

Zips Car Wash is headquartered in Little Rock, AR, and operates 137 locations in 14 states. Zips goal is to provide the best customer service and quality wash in the industry. Specializing in quick washes, Zips selected Thanx to maximize their time to engage personally with customers, building relationships and ultimately brand loyalty.

Download the PDF Case Study
1
email campaign
9%
conversion rate
9k
new loyalty members

The magic of more opportunities with more touch points.

For businesses like Zips that only have moments to make an impression, Thanx digital engagement platform offers countless additional opportunities to interact with customers. Thanx merchants can leverage native e-mail, SMS, push, and in-app messaging capabilities. The effortless integration of Zips owned email database of 90k customers into Thanx platform enabled them to share offers, store updates, and engage more of their best customers.

Drive loyalty in just a few clicks.

Zips was able to quickly create and send an email to their entire list of subscribers inviting them to join the Zippy Rewards customer loyalty program. With instant ROI reporting, Zips can measure the results of their email campaigns immediately. The result of a single sign-up campaign, for example, was nearly 9,000 new loyalty members added. That loyalty translates into rich customer data, revenue, and ROI for Zips every day.

The world’s best car washes partner with Thanx to create exceptional experiences for their customers.

Learn how you can power compelling customer engagement and loyalty for your car wash.

  • Splash Car Wash logo in blue
  • Crew carwash logo in blue
  • Zips Car Wash logo in blue
  • Mike's Carwash logo in blue
  • Brown Bear Car Wash logo in blue
  • Wash Me Fast logo in blue
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