Custom Channels

The in-store music and messaging platform that turns your overhead speakers into a loyalty activation engine, fully licensed, hardware-agnostic, and built for multi-location restaurant brands. “Music without limits. Any platform. Every business.”

Turn in-store audio into a powerful enrollment channel

Play AI-powered branded messages between songs to promote your Thanx program, right when guests are in your store and primed to act. Bubbakoo's Burritos saw a double-digit lift in sign-ups within the first month of launch.

Connect audio impressions directly to loyalty growth

For years, in-store audio could not be tracked. Now it can. Thanx sign-up data flows back to your Custom Channels dashboard so you can directly correlate every audio play with real loyalty growth and prove ROI.

Create the perfect atmosphere without licensing headaches

Every stream is fully licensed for commercial use across the US and Canada, with no surprise royalty bills. Choose from hundreds of curated playlists, blend across 100M+ song options, or import from Spotify and schedule by daypart, region, or individual store.

Transform rewards into memorable in-store experiences

Go beyond discounts. Guests can redeem Thanx rewards to request a song or trigger a personalized in-store shout-out, turning every visit into a two-way experience that deepens loyalty and drives repeat visits.

HOW IT WORKS

Custom Channels + Thanx

Custom Channels connects to Thanx so restaurant operators can schedule branded audio messages across all their locations, promoting loyalty sign-ups and limited-time offers right through the overhead speakers, timed to play between songs. Thanx sign-up data flows back into the Custom Channels dashboard, giving operators closed-loop reporting that ties each audio campaign to real loyalty growth for the first time.

Learn More

"Custom Channels didn't just help us run a promotion; it gave us a channel that actually moves the brand. Within one month, we had a double-digit lift in loyalty sign-ups, and now we can run a unified loyalty campaign across every location and actually see it working. When your in-store audio is driving measurable growth across 100+ locations, that's not ambiance anymore. That's a brand asset."

Chris Ives

CEO, Bubbakoo's Burritos

Why Custom Channels?

100M+

song options, fully licensed for commercial use across every location

100+

Bubbakoo's locations running unified Thanx loyalty audio campaigns

150+

curated playlists