SUCCESS SERVICES
We strive to be your best partner.
From implementation to ongoing optimization, our team is invested in your success — offering hands-on guidance and the managed support other platforms don’t, so you can grow guest frequency and profitability with confidence.
.avif)
testimonials
Hear from our customers
“We count on Thanx for more than outstanding guest engagement technology – they serve as a strategic adviser, a technology consultant, and a true partner in innovation.”
“Everyone at Thanx that we’ve worked with has been absolutely wonderful and we’re just so thrilled to be in this partnership with you all.”
.svg)
We went from -7% same-store sales in Dec 2023 to +7% which is a massive swing. We attribute the turnaround to what we learned working with Thanx.”
testimonials
Hear from our customers
“We count on Thanx for more than outstanding guest engagement technology – they serve as a strategic adviser, a technology consultant, and a true partner in innovation.”
“Everyone at Thanx that we’ve worked with has been absolutely wonderful and we’re just so thrilled to be in this partnership with you all.”
ADVISORS & BOARD MEMBERS
Advised by the best
ADVISORS & BOARD MEMBERS
Hear from others who
have used our product
Our Success Services
We went from -7% same-store sales in Dec 2023 to +7% which is a massive swing. We attribute the turnaround to what we learned working with Thanx.”
Our implementation results
160+
The combined launch experience of our tenured implementation team.
90 days
Our average implementation takes 90 days, and many customers launch much faster.
75+
Transitions from legacy loyalty in the last three years, resulting in deep transition expertise.
Our customer results
223%
Average loyalty capture rate improvement in your first year after launching Thanx
5x
Average growth in engaged users in your first year after launch Thanx.
90%
Of new customers grow digital sales by 20% or more in year one on Thanx.
Let us handle front-line support.
<8 hour
Average ticket reply time
<22 hour
Average ticket resolution time
Optional
Managed support package
.avif)
.avif)