Our core behaviors
The core behaviors that guide our decisions and fuel our growth:
We obsess over our product, continually seeking to understand our customers, gather their feedback, and improve our technology to make their lives better. We set lofty goals for ourselves, and we’ve assembled a team of powerhouse do’ers to help us grow and thrive.
At Thanx, great work happens when people have the flexibility to do their best. Our fully remote-friendly culture includes a work-from-home stipend, comprehensive health benefits, and “take what you need” PTO because we believe in work-life balance, not work-life survival.
We celebrate our team through quarterly recognition programs and annual in-real-life gatherings that bring our distributed team together to collaborate and build lasting relationships. We’re looking for hard-working, imaginative, passionate, collaborative people ready to make an impact.
Thanx has raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Join us on this journey.
“There are various things that make Thanx a great place to work: the mission we have to help restaurants get access to cutting-edge technologies, transparent and appreciative leadership, and many opportunities for personal growth. Thanx is truly a place for A-players, which helps make constantly bringing my A-game into a habit.”
“Two things I love about Thanx are the values upheld by the company, and the opportunities for personal growth. I’ve rarely seen a company lead with such transparency and integrity, and put so much emphasis on nurturing growth from within. With a strong emphasis on a culture of gratitude, I feel acknowledged and appreciated for the work I do, and get to experience the impact of my work on a daily basis.”
“Thanx is a powerful product backed by amazing people and that’s why I wanted to be a part of it. Thanx is leading innovation in the industry and our team is driving those exciting changes. I am proud to work with a diverse group of people who bring their ideas together every day.”
The core behaviors that guide our decisions and fuel our growth:
We are driven by a Wildly Important Goal to grow customer lifetime value for our customers — loyalty is a business outcome, not a program. We are accountable to the business outcomes for our customers as the ultimate measure of effective decision-making.
Our customers operate in physical spaces; Thanxers are distributed. To bridge that gap, we prioritize effective remote collaboration, expecting steadfast focus in video meetings as if we were in the same room. We over-communicate and avoid making assumptions; we rely on self-discipline, self-motivation, and self-management in our pursuit of shared excellence.
Unique work and life experiences yield the best solutions; our customers operate the most diverse workplaces that exist. We encourage and actively solicit new opinions and feedback; while we may challenge the thoughts or suggestions of peers, all contributors are treated with mutual respect.
Marketing requires vision. Operations requires precision. Restaurants demand both ingredients for success. Our customers depend on us for product innovation and platform predictability; we too must must demand both.
Genuine gratitude creates happiness. We see thoughtful appreciation as the cornerstone of trust, caring, and collaboration — among Thanx employees and between merchants and their customers.
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