Restaurants

You need more than an app and a loyalty program.

The rapid rise of digital and off-premises dining, accelerated by COVID-19, has triggered the transformation of restaurants as we know them. It’s time to turn your offline business “on”.

Leading restaurant brands trust Thanx.

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  • Dig Inn Logo
  • Kneaders logo
  • Tocaya Organica logo
  • RibCrib logo
  • Hopdoddy Burger Bar logo in grey
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Customer database growth

Thanx native CRM-integrated ordering accelerated the growth of Little Big Burger’s member database 7.5x over a 20 week period.

When you order digitally, it’s just so easy to sign up. As our digital business grows, it becomes the flywheel of the business. People opt in to join the program. With the explosive growth of delivery and pickup, we’re able to drive more members. So it just then becomes a constant cycle.
Profile pic of Tressie Lieberman

Tressie Lieberman, VP of Digital and Off-Premise, Chipotle

Our customers, in their own words:

Black & White Headshot of Fred Glick
After the roll-out of Thanx CRM-integrated ordering, Little Big Burger saw a 12.1% increase in SSS in the 20 weeks following launch and a 7.5x increase in loyalty sign-ups. Similarly, Burgers Grilled Right saw a 9.0% SSS increase and a 5X increase in sign-ups.

Fred Glick, President, Amergent Hospitality Group, Inc.

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Catey Mark Meyers, President, by CHLOE.
Thanx has allowed us to easily identify and reward our most loyal guests. Among loyalty program participants, the average 60 day spend of our loyal guests is 41% higher than the average guest. We’ve used the Thanx platform to surprise and delight them with free trials of new menu items and special, targeted offers.

Catey Mark Meyers, President, by CHLOE.

Black and white headshot of Garrett Mills with RibCrib
We wanted a platform that allowed us to move quickly and take action on data in real-time. We were also looking for a partner with a thought-leading vision who could accelerate us into the modern era.

Garrett Mills, CEO, RibCrib

Black and white headshot of Justin Keenan
We wanted a guest engagement technology that worked seamlessly with our existing and future technology systems. Thanx was that technology.

Justin Keenan, Director of IT, Tocaya Organica

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Kelly Conroy, VP of Marketing at Kneaders
Thanx has helped decrease our reliance on traditional media. Normally, we have television, radio, and OOH in most markets, which was unfeasible this year. Having Thanx has significantly eased our dependence on paid advertising.

Kelly Conroy, VP of Marketing, Kneaders

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Featured restaurant industry resources

The Four Horsemen of the Restaurant Apocalypse

Read our viral thought-leadership on the future of restaurants in a third-party delivery centric environment.

Read the piece

Restaurant Digital Model

Assess your restaurant’s long-term profitability horizon with this interactive first-party and third-party off-premises margin Excel spreadsheet.

Check it out
Thanx Emerge Stronger Playbook: Restaurant Edition mockup

Emerge Stronger Restaurant Playbook

Accelerate the return of known customers and maximize lifetime value during COVID-19 with this comprehensive guide.

Read the playbook