The way that Thanx offers rewards feels fundamentally different, with ease of segmentation, automation of campaigns, and complete flexibility in the way we can build rewards.
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VP of Product & Technology, DIG Read Case Study

Loyalty 3.0

There’s much more to loyalty than Spend X, Get Y.

Now you can incentivize desired behaviors such as ordering direct or spending more without unnecessary discounts or coupons. Build deeper guest relationships with customizable non-discount rewards as unique as your brand.

Thanx restaurants see an average of:

User icon 20%
Participation rate w/in 6 weeks
Heart in hand icon +15%
Loyalty Visits
Money filter funnel icon 3x
Conversion to 2nd Purchase

Headshot of Cassie Cooper for Thanx.com
A loyalty program just turns into a discount program unless you first understand guest behavior. With The Velvet Room, powered by Thanx, we are using data to build personal relationships with our guests, not just with typical rewards, but with memorable experiences.
Cassie Cooper, Director of Marketing
Velvet Taco | Case Study

And so much more

  • Self-service rewards marketplace

    Customers can choose from a variety of rewards, taking personalized guest engagement further than other platforms.

  • Design your own program

    With tiers, advanced bankable points, and earned loyalty, build a program distinct to your brand and say goodbye to one-size-fits-all loyalty.

  • Deep customer insights

    Capture detailed information about your customers including spend, frequency, menu-preferences and more!

  • Loyalty experts

    Our team of marketing and loyalty experts offer guidance throughout the implementation process and support as you grow.

The most comprehensive loyalty solution on the market

Flexibility

  • Flexible discount and non-discount rewards options: items, $ off, % off, secret menu, exclusive swag, chefs tastings, and more!
  • Flexible, points-based programs and tiers-based loyalty programs, or automate surprise and delight rewards!
  • Change your program anytime at zero additional cost
  • Self-service tools to update the look and feel of your digital experiences instantly

Simplicity

  • Pre-built segments and automated campaigns
  • Intuitive dashboard with easy-to-use marketing tools
  • One-Click A/B testing for better data-driven marketing
  • Secure credit card linkage makes it frictionless for customers to earn and redeem rewards

Results

  • Customer lifecycle marketing insights and recommendations
  • 360 degree view of customer spending, both on and off-premise
  • Superior support from our loyalty and marketing experts
  • CRM-Integrating ordering accelerates database growth 200-500%