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PINCHO upgrades from LevelUp to go far beyond rewards.

Switching to Thanx delivered a modern digital customer experience with seamless online ordering integration and an effortless 360º view of the customer.

PINCHO partners with Thanx to offer a truly best-in-class native ordering and digital experience to their customers. Bold, beautiful images, a streamlined user experience, and best-in-class native ordering are just a few of the perks of their new mobile app. The transition made it easy for existing users to upgrade: no new app installation was required and all rewards were fully transitioned in advance of the upgrade. Best of all, users no longer need to deal with the hassles of scanning their app every time to earn progress.

With zero hardware to install, IT could relax.

4 weeks to launch the new app
100% of customers automatically transferred
View detailed Thanx vs. LevelUp comparison
The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Otto Othman, CEO PINCHO

A 5-star brand deserves a 5-star app.

Hungry diners had trouble finding the menu and placing an order. The navigation lacked compelling images of their mouth-watering burgers, bowls, and salads. Each page had dense information, making the experience feel cumbersome and complicated.

Now with Thanx, PINCHO offers a modern, visual experience.

The new experience puts PINCHO’s food front-and-center. Optimized for ordering, the new navigation starts with beautiful pictures of their menu and encourages exploration. Great visual design, including well-balanced typography and a UI that guides customers, make the experience feel more modern and convenient.

No new app to install.

For PINCHO’s existing customers, the transition to the new app happened effortlessly overnight. Everyone already registered had their existing rewards waiting for them and new users were welcomed with a simpler process all-around making the app and rewards more accessible.

Easier for PINCHO’s team, too.

PINCHO was thrilled that their customers no longer had to pull out their app every time they wanted to earn progress. Now, they have easy to use, self-service tools to market to their customers which they didn’t have with LevelUp.

  • Complete email service provider (ESP), no reward giveaway required
  • Flexible loyalty with tiers, surprise and delight
  • 40+ pre-defined customer segments, with one-click self-service campaigns
  • Automated one-click winback, refer-a-friend, reputation manager
  • Private channel feedback & contextual real-time response
We are thrilled to introduce a simple, frictionless engagement program for our guests that tracks their rewards automatically with any purchase, allowing us to better cater to their preferences. Otto Othman, CEO PINCHO

Join PINCHO Rewards today.

Become a member and discover how PINCHO is modernizing the digital customer experience.

The world’s leading restaurants partner with Thanx to create personalized experiences for their guests.

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