Shoppers are relying more than ever on the internet for their retail needs. Safety precautions are essential – but not enough. Consumers need the right incentive to return.
Most shoppers today want to get in and quickly get out. Increasing customers’ engagement, dwell time, and spend once on the property – and doing so in real-time – is essential to mall recovery and health.
Like shoppers, stores are essential to mall recovery and health. A comprehensive understanding of customer behaviors rooted in data – combined with the ability to incentivize activity – will make malls valuable and in-demand retail partners.
With our proprietary card integration technology, malls gain access to customer purchase insights across every storefront every time guests swipe their credit cards.
Using our comprehensive APIs, malls build new or integrate existing digital experiences with our comprehensive APIs or take advantage of our out-of-the-box branded mobile apps.
Empowered with rich purchase data across all of your stores, malls can drive more frequency and longer dwell-times through automated segmentation, robust loyalty programs, and highly personalized, real-time marketing and feedback.
This partnership has been invaluable in not only offering our top guests a best-in-class shopping experience but in driving loyalty and engagement with contactless perks throughout the pandemic.
Accelerate the return of known customers and maximize their lifetime value during COVID-19 with this comprehensive guide.Read the playbook
Read how Thanx has helped Westfield create personalized guest interactions that drive incremental visits.Read the article