Together, we will #EmergeStronger – Thanx COVID-19 resources and insights available here
Emerge stronger playbook:
The retail edition

Accelerate your recovery and acquire market share by engaging your known customers.

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    Why read The Emerge Stronger playbook?

    Prompted by urgent customer requests through the COVID-19 crisis, Thanx created the “Emerge Stronger Playbook” to help accelerate the return of known customers and maximize their lifetime value. Our goal is to help you get revenue in the door fast and even capture additional market share.

    Read this playbook if you want to learn how to:

    • Understand how to adapt to changing customer expectations and preferences.
    • Recapture dormant customers after reopening stores with personalized messaging.
    • Quickly drive repeat visits from top customers and acquire new ones.

    The plays

    00

    Introduction

    Available now
    01

    Win the “first visit”

    Getting known customers to make their first in-store purchase once restrictions are lifted.
    Available now
    02

    Lock in LTV

    Creating repetition and loyalty from returning customers.
    Available now
    03

    Go on the offensive

    Acquiring new customers post-COVID.
    Coming soon
    04

    Shift into overdrive

    Coming soon