Restaurant Field Guide: Thriving in a Delivery-Driven Environment

The restaurant industry is unparalleled in how dynamic it is.
Forever changing, forever in flux, wildly dynamic and in constant response to consumers’ needs, what was a competitive industry simply because of consumers having countless choices to satisfy their dining desires has seen a whole new competitive element change the landscape of business: Delivery.

Covering three major themes in the delivery environment—Customer Experience, Data, and the Bottom Line—and offering tips and tactics for how to set yourself up for success, you can use these pages as stepping stones to building a thoughtful delivery strategy that helps your restaurant win the delivery game.


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