Our core behaviors
The core behaviors that guide our decisions and fuel our growth:
We obsess over our product, continually seeking to understand our customers, gather their feedback, and improve our technology to make their lives better. We set lofty goals for ourselves, and we’ve assembled a team of powerhouse do’ers to help us grow and thrive.
At Thanx, great work happens when people have the flexibility to do their best. Our fully remote-friendly culture includes a work-from-home stipend, comprehensive health benefits, and “take what you need” PTO because we believe in work-life balance, not work-life survival.
We celebrate our team through quarterly recognition programs and annual in-real-life gatherings that bring our distributed team together to collaborate and build lasting relationships. We’re looking for hard-working, imaginative, passionate, collaborative people ready to make an impact.
Thanx has raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Join us on this journey.
“At Thanx, I’m part of a deeply passionate team on a vital mission whose support fuels us to drive real impact daily. I’ve found major growth here, both personally and professionally.”
“What sets Thanx apart is how seriously we take innovation — it’s not just a buzzword here. From embracing AI in our workflows to encouraging creative problem-solving, innovation is built into our culture as a process, not a one-off.”
“Thanx has been a catalyst for my career growth — I am encouraged to innovate, experiment, and create meaningful impact along the way.”
The core behaviors that guide our decisions and fuel our growth:
We are driven by a Wildly Important Goal to grow customer lifetime value for our customers — loyalty is a business outcome, not a program. We are accountable to the business outcomes for our customers as the ultimate measure of effective decision-making.
Our customers operate in physical spaces; Thanxers are distributed. To bridge that gap, we prioritize effective remote collaboration, expecting steadfast focus in video meetings as if we were in the same room. We over-communicate and avoid making assumptions; we rely on self-discipline, self-motivation, and self-management in our pursuit of shared excellence.
Unique work and life experiences yield the best solutions; our customers operate the most diverse workplaces that exist. We encourage and actively solicit new opinions and feedback; while we may challenge the thoughts or suggestions of peers, all contributors are treated with mutual respect.
Marketing requires vision. Operations requires precision. Restaurants demand both ingredients for success. Our customers depend on us for product innovation and platform predictability; we too must must demand both.
Genuine gratitude creates happiness. We see thoughtful appreciation as the cornerstone of trust, caring, and collaboration — among Thanx employees and between merchants and their customers.
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