Winback lost customers and generate 6X ROI
Thanx automatically reaches out to customers that have churned. By sending them a targeted offer, you can win them back ...
Thanxgiving customer referrals
Drive new business through trusted referrals
Unlock a secret weapon for customer acquisition. Thanxgiving turns your happiest, most loyal customers into brand advocates and automates the ...
Drive 14-21% incremental revenue by privately responding to feedback
Get alerted to critical customer feedback in real time and respond right through the app.
Reward Connect Technology
Remove friction from your loyalty program
Customer loyalty should be delightful, not difficult. Thanx promises the most frictionless experience for both customers and your staff — ...
Grow your loyalty and email databases simultaneously
Thanx integrates seamlessly with your email service provider to make your email marketing smarter and more targeted.
Mobile payment friendly
Thanx is automatically compatible with major mobile payment platforms.
Thanx integrates seamlessly with Apple Pay, Samsung Pay, and Android Pay. No need to set up new hardware to run ...
Customer intelligence dashboard
Complete customer data visibility at your fingertips.
Only Thanx provides deep customer data insights in easy-to-understand customer intelligence dashboards. Learn more about your customers than you ever ...
Dedicated customer success managers
Expert guidance and program support
Our Merchant Success team has been proven to dramatically increase ROI. Dedicated success managers will help you analyze customer data, ...
Drive program participation with on-brand collateral
We put your brand front and center in fully-branded marketing materials. Created by our in-house designers, our materials help you ...
24/7 user support
Focus on your business, not responding to support inquiries
Thanx handles 100% of consumer-facing support — from password resets to accidentally activated rewards — so that you don’t have ...
Drive a 31% increase in average check size through birthday rewards
Make your best customers feel special with automated rewards for their birthday.
Item-level customer data
Who are your customers and what are they buying? Find out with our item-level customer data add-on.
Deepen your business intelligence with our enhanced item-level data offering (available for Enterprise customers). Combined with other Thanx insights and ...
Broadcast: Mobile marketing
Push notification engagement rates are 20x higher than emails
Don’t let your messages compete for attention in a crowded inbox — achieve genuine customer engagement through timely, targeted mobile ...
Net Promoter Score
Collect Net Promoter Score Data with Every Transaction.
Thanx collects and tracks NPS (Net Promoter Score) responses, allowing you to see trends in customer satisfaction over time, across ...
Real-time data access via API
It’s your data — use it how you want.
With Thanx, you own your data and can use it however you wish. Export data whenever you want. Manipulate it ...
Branded mobile app
A stand-alone, branded mobile app, anchored by loyalty
For enterprise brands looking to stand out, leverage our deep mobile experience to build your brand’s mobile experience.
Built for the enterprise, used by your whole team.
Everyone — from CEOs to individual store managers — can use Thanx to understand VIPs, track feedback, and measure campaign ...
Drive 16x more response with segmentation
Tag customers based on unique attributes and market to them intelligently. Create custom offers for individual groups — from lunch ...
Redemption rates as high as 75%
Deploy and track targeted marketing campaigns that you can actually measure. No more guessing at success; no more blind campaigns. ...
Thanx Exclusive Deals
Drive revenue within your loyalty app
Thanx Exclusive Deals allow merchants to sell products, services, and events to loyalty members, directly in the Thanx app. Customers ...
Drive 18% more in-store traffic on previously slow days
Influence behavior and eliminate peaks and valleys by incentivizing loyal customers to visit during slower times or days — without ...
User-friendly merchant dashboard
360° view of the people that keep you in business
The dashboard is mission control for your customer data; Review campaign performance and database health, respond to customer feedback, and ...
Elite customers drive more than half of your revenue — making them feel special increases spending 17%
VIP customers drive a disproportionate amount of revenue so let them know you care. Use Thanx to automatically identify your ...