Basic customer transaction data Including profile & demographic data
Advanced customer transaction data Including advanced demographic, rewards, behavioral, engagement, & satisfaction data
Complete, consolidated 360 view of the customer
Online and in-store purchases captured automatically No app scan required to earn progress
Basic rewards notifications via push and email
Advanced multi-channel engagement Including complete email service (replaces existing service i.e. Fishbowl) and app-less via SMS
Robust email campaign suite Drag and drop email builder, email templates, campaign center
Automated & free custom user segments 40+ default segments and custom segment creation for no added cost
Automated multi-channel campaign creation Including out of the box automated campaigns
Targeted one-click segmented campaign tools
Closed-loop campaign ROI reporting
Basic loyalty: earned, spend and frequency-based Including intro, ongoing, birthday, refer a friend
Flexible, experiential loyalty Including tiers, bankable rewards, surprise and delight
Redemption without mobile app required
Real-time contextual NPS and open text feedback
Multi-channel real-time response Including full, partial or without incentive
Critical feedback indicators Ex: top spender with negative NPS
GM location-based permissions
Online ordering integration
Marketing and digital promotions advisor Including quarterly business reviews
End-user support included